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Provisioning Cisco Small Business VoIP Devices
Provisioning Overview
Cisco Small Business IP Telephony Devices Provisioning Guide
Initial Provisioning
Cisco Small Business IP Telephony devices provide convenient mechanisms for
initial provisioning, based on two deployment models:
•
Retail distribution—The customer purchases the IP Telephony device from a
retail outlet and requests VoIP service from the service provider. The
service provider must then support the secure remote configuration of the
device.
•
Bulk distribution—The service provider acquires IP Telephony devices in
bulk quantity and either preprovisions the IP Telephony Devices in-house or
purchases RC units from Cisco and issues IP Telephony devices to its
customers as part of a VoIP service contract.
Deploying RC Units
Cisco Small Business offers RC units to service providers for volume deployments
of endpoints. Service providers customize select parameters to meet their needs,
eliminating in-house preprovisioning of the devices and reducing the need for the
service provider to physically handle the units prior to shipping to end customers.
It also discourages the use of Cisco Small Business IP Telephony devices with a
different service provider.
The MAC address of each RC unit is associated with a customized profile on a
provisioning server that is maintained by Cisco for the service provider that
purchased the units. The RC unit is preprovisioned by Cisco with the connection
information for the Cisco Small Business provisioning server. When the RC unit is
started, it contacts the Cisco Small Business provisioning server and downloads
its customized profile.
The status of customization for an RC unit can be determined by viewing the
Info > Product Information page Customization section on the administration web
server. An RC unit that has not been provisioned displays Pending. An RC unit that
has been provisioned displays the name of the company that owns the unit. If the
unit is not an RC unit, the page displays Open.
The following is a sample template for an RC unit:
Restricted Access Domains "domain.com, domain1.com, domain2.com";
Primary_DNS
Secondary_DNS
Provision_Enable
Resync_Periodic
Resync_Error_Retry_Delay
Profile_Rule
* "http://prov.domain.com/sipura/profile?id=$MA";
* "x.y.w.z";
* "a.b.c.d";
* "Yes";
* "30";
* "30";
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