Cisco 7841 Quick Reference Manual

TO MAKE A CALL

Lift Handset or press the Speaker/Headset button
(9)

Dial number (press 0 for external calls).

REDIAL LAST NUMBER


Press the Redial soft key.

CALL HOLD


From an existing conversation, press the Hold
button (6)

Press Hold to get the caller back from hold.

If there are multiple calls on hold, scroll to the
desired line before pressing the Resume soft key.

TO TRANSFER A CALL


During a call, press the Transfer button (8)

Dial the number

Press Transfer to complete the transfer
OR

If the person you attempt to transfer the call to is
not available, press the Cancel soft key and the
Resume soft key to return to the original caller.
CALL FORWARD (DIVERSION)

When your phone is idle, press the Forward All
soft key.

Enter the number (including 0 if it is an external
number), OR press the Voicemail button (16) for
sending calls directly to Voicemail

To undivert, press Forward All.
Cisco IP Phone 7841 Quick Reference Guide
Features & Functions
1 Voicemail Indicator 10 Headset
2 Phone Screen 11 Mute
3 Line Buttons 12 Key pad
4 Soft Keys 13 Volume
5 Navigation 14 Address Book
6 Hold 15 Settings
7 Conference 16 Voicemail
8 Transfer 17 Handset
9 Speaker
CONFERENCE (up to 8
Participants)

While a call is in progress, press the Conference
button (7) and call the next party

Press Conference to connect the parties

Repeat the above steps to add additional parties

If the person you attempt to bring into the
conference is not available, press Cancel soft key
and then the Resume soft key to return to the
conference call.
CALL PICK-UP GROUP
When a phone is ringing within your group:

Lift the handset or press Speaker/Headset button;

Press the PickUp soft key

You will be connected.
VIEW MISSED CALLS

Press the Missed Calls soft key.

VOLUME CONTROL


With your phone idle, press the volume button to
hear the current ring volume

With the phone off-hook, press the volume button to
change the handset or speaker volume.