Troubleshooting - Breville Smart Scoop BCI600 Instruction Book

Troubleshooting

PROBLEM
Ice cream won't freeze
Paddle won't move
Lid will not lock into position
Frozen dessert not frozen
in allocated time
Can't remove bowl
insert after churning
How do I make soft
serve ice cream?
I want my ice cream
even harder!
Can I put my mix-ins
into the custard base?
My ice cream maker seems
to be vibrating briefly?
The controls don't work?
The ice cream maker
does not remember
my last setting?
20
EASY SOLUTION
•
Compressor is not chilling or on.
•
Alcohol in ice cream? Added too much or too soon.
•
Ensure there is adequate ventilation around the machine.
We recommend a minimum of 6 inches around the vents.
•
Too much sugar in the mix.
•
If the PRE-COOL function is used and the bowl was wet then ice may
have formed in bowl. Turn unit off and check for ice. Allow to defrost
and dry thoroughly.
•
Check to see if center spindle is inserted correctly into plastic paddle;
if this is not the case then there is an internal issue – call Breville
Consumer Support.
•
Paddle and bowl are not positioned properly – make sure the handle of
the bowl sits within the grooves and paddle is inserted properly.
•
Dessert mixture was too warm when placed in the ice cream bowl for
time allocated in manual setting.
•
Outside of bowl may have been wet. Turn unit off and wait
approximately 5 minutes for defrosting to take place.
•
The frozen desserts on the hardness indicator bar are only there as a
guide. Try making your soft serve on the sorbet setting. You can turn the
hardness back up if the ice cream is not hard enough.
•
Remove ice cream from ice cream bowl, place in another air-tight
container and place in freezer for a further 60 minutes or until desired
hardness is achieved.
•
Yes. Put your mix-ins at the end when prompted.
•
Note: often ingredients such as fruits may disintegrate during the
churning process if added too early.
•
The internal compressor is mounted on special rubber mounts to reduce
the noise and vibration during operation. When cooling is not required
the compressor will automatically turn off and a small amount of
vibration for 1-2 seconds is normal.
•
The child lock may be on. Press and hold the HOLD
2 seconds to disengage the locking.
•
The internal computer will only remember the settings once 'START |
PAUSE' has been activated.
button for