Error Messages - Cisco AIR-PCM341 Installation And Configuration Manual

Chapter 9 Troubleshooting

Error Messages

This section provides a list of error messages that may appear during the installation, configuration, or
use of your client adapter. The error messages are listed in alphabetical order, and an explanation as well
as a recommended user action are provided for each message.
Error Message Authentication attempt timed out. Rerun WLM and try again.
Explanation
Recommended Action
again.
Error Message Can't delete active profile
Explanation
Recommended Action
want to remove.
Error Message Certificate enrollment failed.
Explanation
Recommended Action
on the Certificate Enrollment screen and tap the Enroll button. If the second attempt also fails, try to
import a new certificate.
Error Message The certificate server was not found.
Explanation
device.
Recommended Action
on the Certificate Enrollment screen and tap the Enroll button. If the second attempt also fails, enter
your credentials for a different certificate server on your network.
Error Message Cisco Aironet Wireless LAN Adapter does not support the connected
device type. Application Manager will make the application available for
installation when a supported device type is connected.
Explanation
adapter is being installed. Refer to the
Windows CE devices that are supported by the client adapter.
Recommended Action
install the client adapter's driver and client utilities on a supported Windows CE device, follow the
instructions in the
OL-1375-03
The client adapter was unable to LEAP authenticate within a specified amount of time.
Tap OK. Then open WLM, enter your LEAP credentials, and try to authenticate
An attempt was made to delete the active profile, which cannot be removed.
Tap OK. Then select a different active profile and delete the profile that you
Your attempt to import a user certificate on a PPC 2002 device failed.
Re-enter your username, password, and server name for your certificate server
A certificate server could not be found during certificate enrollment on a PPC 2002
Re-enter your username, password, and server name for your certificate server
The client adapter software does not support the Windows CE device on which the
Tap OK to acknowledge the message and terminate the installation process. To
"Installing the Driver and Client Utilities" section on page
Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE
"System Requirements" section on page 2-4

Error Messages

for the list of
3-2.
9-5