Programmable Buttons; Answering A Call; Call Waiting; Line Icons - Cisco 7841 Quick Reference Manual

CALNET 3: AT&T Unified Communications: Quick reference guide
Placing a call

Dial the number using:

Dial pad

Applications button to access the call
logs.

Contact button to access the directories.

Press the Redial soft key.

Choose your calling method:

Pick up the handset.

Press the line button.

Press the New Call soft key.

Press the speakerphone button.

Press the headset button.
Notes:

Internal calls can be completed by dialing
the 7-digit extension.

You must dial 9 to make an external call.

You need to dial a 1 before the area code.

Call duration is monitored through a call
timer on the display.

Answering a call

You can answer a call using:

Handset

Headset

Speakerphone

Soft keys

Answer

Details: provides caller ID information.

Decline: sends call directly to voicemail.

Call Waiting

Each line can handle two calls at a time. To answer
a call in waiting, select the line key. This will place
the initial call on hold.
Redial
Lift the handset and press the Redial soft key or
simply press the Redial soft key, which
simultaneously activates the speakerphone and
redials the last number called.
© 2017 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property.
Cisco Unified IP phone 7841

Programmable buttons

The programmable buttons will change color
depending on the event:

Solid green: Active call or two-way intercom
is in progress

Fast flashing green: Call is on hold

Solid amber: Privacy in use or one-way
intercom call.

Flashing amber: Incoming (ringing) call or Do
Not Disturb is active

Solid red: Shared line in use (if applicable)
Placing a call on hold
During an active call:

Press the Hold button.

Press the Hold soft button.
To remove from hold:

Press the Hold button

Press the Resume soft key.
Notes:

Music on hold will play if a conference call is
put on hold.

If multiple calls are held, use the swap soft
key to change calls or select the line key.

To make another call while one is on hold,
press the New Call soft key to obtain dial
tone.

Line icons

The following list describes the icons visible on the
display:

Registered line: black circle with a white
telephone

Ringing/incoming call: phone with flashing
lines

Outgoing call: phone with radiating lines

Active call: phone with radiating lines

Calls forwarded: handset with arrow

Call on hold: black circle with two vertical
lines

Voice mail messages: envelope beside
applicable line key
Page 4