Phone Does Not Ring; Feature Issues; Users Report Problems With Call Park - Cisco 8821 Administration Manual

Phone Does Not Ring

Phone Does Not Ring
Problem
User complains that phone does not ring.
Solution
Check the phone settings:
• In the Settings app,
• To see if the speaker is functioning properly, adjust the ring volume settings to the highest level. Enable

Feature Issues

Your users may report problems with some features. If you get the exact message that the user sees on the
phone, you can identify and fix the cause of the problem.

Users Report Problems with Call Park

Problem
Your users report seeing these messages:
• There is no free place to park this call.
• Call park is not available.
Resolution
Message
There is no free place to park this
call.
Call park is not available.
For more information, see the Cisco Unified Communications Manager documentation.
Cisco Wireless IP Phone 8821 and 8821-EX Administration Guide for Cisco Unified Communications Manager
122
◦ Check where the ringer should ring. Choose Phone settings > Sounds > Ringer output, and check
that the correct location is selected.
◦ Check the ringtone. Choose Phone settings > Sounds > Ringtone. If a ringtone is not set, select
a ringtone for the phone.
keypad tones or call the phone to check the speaker.
Meaning
You need to allocate more slots to park calls.
You have a configuration problem with Call park on
your Cisco Unified Communications Manager.
Troubleshooting