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Cisco 8832 User Manual

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Cisco IP Conference Phone 8832 Multiplatform Phone User Guide
First Published: 2019-01-30
Last Modified: 2022-06-28
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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Summary of Contents for Cisco 8832

  • Page 1 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide First Published: 2019-01-30 Last Modified: 2022-06-28 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.

  • Page 3: Table Of Contents

    Unpair a Wireless Microphone Install the Wireless Microphone Charging Cradle Charge a Wireless Microphone User Authentication Control Sign into Your Extension from Another Phone (Extension Mobility) Sign in to a Phone as a Guest Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 4 Get More Information When Your Phone Displays a Provisioning Failure Message Find the Transition License Type Find Information about MIC Cert Refresh Status Cisco One-Year Limited Hardware Warranty Terms C H A P T E R 2 Calls Make Calls Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 5 Record a Call Instant Message and Presence Contacts Presence Make a Call to an IM and Presence Contact Change Your Presence State Page a Group of Phones (Multicast Paging) Call Center Features Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 6 Edit the Server Name of Your BroadSoft Directory Edit Credentials of Your BroadSoft Directory Edit Your BroadSoft Directory Password LDAP Directory Edit Credentials of Your LDAP Directory Search for a Contact in Your LDAP Directory Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 7 Assign a Ring Tone with the Phone Web Page Turn on DND from the Phone Web Page Configure the Screen Saver with the Phone Web Interface Adjust the Backlight Timer from Phone Web Page Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 8 Safety and Performance Information Power Outage Regulatory Domains Health-Care Environments External Devices Ways to Provide Power to Your Phone Phone Behavior During Times of Network Congestion UL Warning Product Label Compliance Statements Cisco IP Conference Phone 8832 Multiplatform Phone User Guide viii...
  • Page 9 Compliance Information for Russia FCC Compliance Statements FCC Part 15.19 Statement FCC Part 15.21 Statement FCC RF Radiation Exposure Statement FCC Receivers and Class B Digital Statement Cisco Product Security Overview Important Online Information Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 10 Contents Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 11: Your Phone

    Additional Help and Information, on page 22 Your Cisco IP Conference Phone 8832 The Cisco IP Conference Phone 8832 Multiplatform Phones provide high-definition (HD) audio performance and 360-degree coverage for medium to large conference rooms and executive offices. The conference phone has sensitive microphones that let you speak in a normal voice and be clearly heard from up to 10 feet (2.1...

  • Page 12: Feature Support

    Phones Supported in this Document This document supports these phones: • Cisco IP Conference Phone 8832 Multiplatform Phones In this document, the term phone or Cisco IP Phone refers to the above phones. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 13: New And Changed Features

    Forward Calls from Your Phone, on page 80 Updated several steps for the feature Search for a Contact in the All Directories Screen, on Enhancements page 50 of Displaying Contact Numbers from the LDAP Directory Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 14: New And Changed For Firmware Release 11.3(5)

    Find the Transition License Type , on page 29 step migration of MPP phones to enterprise phone New and Changed for Firmware Release 11.3(4) This release has no impact on this guide. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 15: New And Changed For Firmware Release 11.3(3)

    Updated the existing task to include information on View Calls Logs from Server , on page 69 reverse name lookup with local directory Added the overview description for phone settings Phone Settings Overview, on page 79 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 16 Call a Contact in Your Personal Address Book, on page 49 Edit a Contact in Your Personal Address Book, on page 49 Remove a Contact from Your Personal Address Book, on page 50 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 17 Add the topic to edit user credentials to access the Edit Credentials of Your LDAP Directory, on page LDAP directory Updated the task to include user credentials Search for a Contact in Your LDAP Directory, on page 62 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 18: New And Changed For Firmware Release 11.3(1)

    You need to connect the phone to the network. • Wired network connection—All wired network connections use one of the following: • PoE deployment: Connect the phone to the Cisco IP Conference Phone 8832 PoE Injector (CP-8832-POE) and connect the injector to the network with an Ethernet cable.

  • Page 19: Onboard Your Phone With Activation Code

    Your Phone Onboard Your Phone with Activation Code • Non-PoE deployment: Connect the phone to the Cisco IP Conference Phone 8832 Non-PoE Ethernet Injector (CP-8832-ETH or CP-8832-ETH-WW). Then, connect the injector to the network with an Ethernet cable and plug the injector into the electric outlet.

  • Page 20: Auto Provision Your Phone With Short Activation Code

    Plug the end of the microphone cable into the port on the side of the phone. Step 2 Extend the microphone cable to the desired position. The following figure shows installation of a wired expansion microphone. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 21: Install The Wireless Expansion Microphones

    Remove the adhesive for the double-stick tape on the bottom of the table mount plate. Place the table mount plate to adhere to the table surface. Step 3 Attach the microphone to the table mount plate. Magnets are embedded in the microphone to snap the unit into place. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 22: Pair A Wireless Microphone

    Select either Microphone 1 or Microphone 2. If the selected channel is paired, the Unpair softkey displays on the phone screen. Step 4 Press Unpair. Related Topics Wireless Expansion Microphone, on page 20 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 23: Install The Wireless Microphone Charging Cradle

    Before you begin Install the wireless microphone charging cradle. For more information, see Install the Wireless Microphone Charging Cradle, on page Procedure Step 1 Place the microphone in the charging cradle. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 24: User Authentication Control

    Sign in to a Phone as a Guest Your phone has a guest account when your administrator enables hoteling on your phone. You can then sign in to a different phone in your network as a guest. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 25: Sign Out Of A Phone As A Guest

    Phone Web Page You can customize some phone settings with the phone web page, which you access from your computer. Your administrator gives you the page URL, your user ID, and password. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 26: Speed-Dial Numbers

    • A single comma is required between the authorization code and the billing code in the string. • A speed-dial label is required for speed dials with authorization codes and additional digits. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 27: Cisco Ip Conference Phone 8832 Buttons And Hardware

    In this scenario, the speed-dial number is 95556543,1234,9876,,56789#. Cisco IP Conference Phone 8832 Buttons and Hardware The following figure shows the Cisco IP Conference Phone 8832. Figure 6: Cisco IP Conference Phone 8832 Buttons and Features Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 28: Conference Phone Navigation

    Use the Navigation bar to scroll through menus. Use the inner Select button of the Navigation bar to select menu items. If a menu item has an index number, you can enter the index number with the keypad to select the item. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 29: Conference Phone Softkeys

    Wired Expansion Microphone The Cisco IP Conference Phone 8832 supports two wired expansion microphones, available in an optional kit. Use the expansion microphones in larger rooms or in a crowded room. For best results, we recommend that you place the microphones between 3 feet (0.91 m) and 7 feet (2.1 m) away from the phone.

  • Page 30: Wireless Expansion Microphone

    Microphones, on page 10 Wireless Expansion Microphone The Cisco IP Conference Phone 8832 supports two expansion wireless microphones, available with a charging cradle in an optional kit. When the wireless microphone is placed on the charging cradle for charging, the LED on the cradle is lit white.

  • Page 31: Energy Savings

    • Power Save—The backlight or screen turns off when the phone has been inactive for a period of time. Turn On Your Phone When your phone turns off to save energy, the phone screen is blank and the Select button lights up. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 32: Additional Help And Information

    Additional Help and Information If you have questions about the functions available on your phone, contact your administrator. The Cisco website (https://www.cisco.com) contains more information about the phones and call control systems. • For quick start guides and end-user guides in English, follow this link: https://www.cisco.com/c/en/us/support/collaboration-endpoints/...

  • Page 33: View The Customization State On The Phone

    Hardware version—Version number of the Cisco IP Phone hardware. VID—Version ID of the Cisco IP Phone. Certificate—Status of the client certificate, which authenticates the Cisco IP Phone for use in the ITSP network. This field indicates if the client certificate is properly installed in the phone.

  • Page 34: View The Network Status

    • MAC address—Unique Media Access Control (MAC) address of the phone. • Host name—Displays the current host name assigned to the phone. • Domain—Displays the network domain name of the phone. Default: cisco.com • Switch port link—Status of the switch port.

  • Page 35: View The Status Messages On The Phone

    If a lock icon displays in the upper-right corner of the main screen, this means that you don't sign in to the phone yet. Procedure Step 1 Press Settings. Step 2 Select Status > Phone status > Call statistics. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 36: View 802.1X Transaction Status

    View 802.1X Transaction Status Procedure Step 1 Press Settings. Step 2 Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status. You can view the following information: • Transaction status • Protocol Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 37: View The Reboot History

    To identify the cause, add a specific IP address or a domain name to the phone admin page. Then, try to access so that the phone can ping the destination and display the cause. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 38: Lost Phone Connectivity

    If you cancel a provisioning alert, the phone doesn't show another provisioning alert until the phone has rebooted. Step 2 Highlight the relevant status message from the list, and press one of these options: • Details—display the entire status message. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 39: Find The Transition License Type

    • MIC Cert Info: This field shows the overall status of the certificate renewal procedure. Typically, it shows whether the MIC certificate of your phone is renewed successfully. For more information, contact your administrator. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 40: Cisco One-Year Limited Hardware Warranty Terms

    Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available at: Product Warranties.

  • Page 41: Calls

    Use your phone to make an emergency call, similar to any other call. When you dial the emergency number, your emergency services get your phone number and location so that they can assist you. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 42: Redial A Number

    You can configure a speed-dial index from your phone screen. You can also assign a speed-dial code from the phone web page. Procedure Step 1 Press Settings. Step 2 Select Speed dials. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 43: Make A Call With A Speed-Dial Code

    Answer Calls Your Cisco phone works just like a regular phone. But we make it easier for you to answer calls. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 44: Answer A Call

    • Press the Volume button down. If you press this button again, the ringer volume decreases. The ringer volume is restored during the next incoming call. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 45: Turn On Do Not Disturb

    To turn off DND, dial the star code provided by your administrator. Mute Your Call While you are on a call, you can mute the audio so that you can hear the other person, but they cannot hear you. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 46: Hold Calls

    If a line is enabled with feature key sync and call forward on it, the call forward icon is displayed next to the line key label. There are three Call Forward services: • Call Forward All—Forward all incoming calls to a target phone number. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 47: Forward Calls With The Phone Web Page

    Forward Calls, on page 36 Forward Calls from Your Phone, on page Before you begin Your administrator must enable the call forward services. Otherwise, the configuration on the phone web page doesn't take effect. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 48: Activate Call Forward All With Feature Activation Code Synchronization

    Do any of the following: • Enter the target number, to which you want to forward incoming calls from this phone line. • Press Contacts and select a contact from your contact directories. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 49: Transfer Calls

    You have an active call that needs to be transferred. Procedure Step 1 Press Transfer . Step 2 When the other person answers, you can talk to them. Step 3 Press Transfer again. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 50: Conference Calls And Meetings

    (Optional) While recording is in progress, you can press PauseRec to pause the recording. Step 3 (Optional) Press ResumeRec to resume the recording. Step 4 (Optional) Press StopRec to stop the recording. Step 5 Press End Call to end the call. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 51: Instant Message And Presence Contacts

    The entry shows the status of your contact. Step 6 (Optional) Press Detail to view the contact details and press Back to return to the contacts list. Step 7 Press Call. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 52: Change Your Presence State

    Your administrator can enable your phone with Automatic Call Distribution (ACD) features. This phone acts as a call center agent's phone and can be used to trace a customer call, to escalate any customer call to a Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 53: Sign In As A Call Center Agent

    If you're on a call and know that you will sign off as soon as the call completes, change your status to Wrap-up. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 54: Change Your Status As A Call Center Agent

    When you are on a call center call, you can put the caller on hold and return to the call. While the call is held for a long time, you will hear a reminder tone and a ring splash on the phone screen. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 55: Set A Disposition Code While On A Call Center Call

    When you need to escalate a call, you can add your supervisor to a conference call with you and your caller. Before you begin Your administrator enables emergency escalation on your phone. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 56 In the Emergency Escalation window, click OK. You can enter preferred emergency escalation number, or you can leave it empty if you do not have any supervisor preference. You will not see any emergency escalation number. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 57: Contacts

    Select the All directories, the BroadSoft directory, or the LDAP directory. b) Search for a contact that you want to add. c) Highlight the contact. d) Press Option, and then select Add contact. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 58: Add A New Contact To Your Personal Address Book With Phone Web Page

    Step 5 Enter the address entry to search for. The matched contacts will display on the phone. You can only search by name (case insensitive). Search by number is not supported. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 59: Call A Contact In Your Personal Address Book

    Highlight the entry you want to change. Step 5 Press Edit. Step 6 Modify the entry information. Step 7 Press Save. Related Topics Search for a Contact in Your Personal Address Book, on page 48 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 60: Remove A Contact From Your Personal Address Book

    • Group Common • LDAP directory The manual search operation tries to retrieve the contacts from the directories in the following order: • Personal address book • BroadSoft directory • LDAP directory Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 61 If you don't see the Add contact option, contact your administrator. c) Enter the contact details and press Save. Step 7 To call a contact, follow these steps: a) Highlight a contact in the search results. b) Press Details. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 62: Corporate Directory

    You can modify the display name of the Webex directory. Before you begin Your administrator configures support for Webex contacts. Procedure Step 1 Press Contacts. Step 2 Highlight the Webex directory. Step 3 Click Option. Step 4 Select Edit settings. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 63: Search For A Contact In Your Webex Directory

    But, if you select the mobile number and make a call, the phone dials the mobile phone number. • If a contact has only mobile number, the directory displays the mobile phone number as the call number. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 64: Search For A Webex Contact In All Directory

    Before you begin • Your administrator enables the Webex directory. • Your administrator enables All directory search. Procedure Step 1 Press Contacts. Step 2 In the Directory screen, select All directories. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 65: Broadsoft Directory

    • Your administrator enables the BroadSoft directories and sets up the directories properly. • Your administrator enables the Browse Mode for the directories. When this mode is enabled, a preload operation will start automatically to retrieve all the contacts from the directory. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 66: Edit Your Contact Type In Your Broadsoft Directory

    Your administrator disables the directory individual mode for the BroadSoft XSI service. Procedure Step 1 Press Contacts. Step 2 Press Category, if it displays on the phone. Otherwise, skip the step. Step 3 Highlight the BroadSoft directory. Step 4 Press Option. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 67: Manage Your Contacts In The Broadsoft Personal Directory

    Search for a contact that you want to add. c) Highlight the contact. d) Press Option, and then select Add contact. e) Enter details of the contact. f) Press Save . Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 68: Edit Your Broadsoft Directory Name

    The default names are: • Enterprise • Group • Personal • Enterprise Common • Group Common Note Only the directory that is enabled by your administrator can display in the Directories screen. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 69: Edit The Server Name Of Your Broadsoft Directory

    Press Category, if it displays on the phone. Otherwise, skip the step. Step 3 Do one of the following actions: • Highlight the BroadSoft directory. • Highlight one of the configured directories. Step 4 Press Option. Step 5 Select Edit Settings. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 70: Edit Credentials Of Your Broadsoft Directory

    Enter the user credentials based on the authentication type. • Login credentials: edit the User ID and Password fields. • SIP credentials: edit the SIP auth ID and SIP password fields. Step 8 Press Save to apply the change. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 71: Edit Your Broadsoft Directory Password

    Press Save to apply the change. LDAP Directory The Cisco IP Phone supports Lightweight Directory Access Protocol (LDAP) v3. You can search for a specified LDAP directory for a name, phone number, or both. LDAP-based directories, such as Microsoft Active Directory 2003 and OpenLDAP-based databases, are supported.

  • Page 72: Search For A Contact In Your Ldap Directory

    • Simple search: You can search by last name and first name of a contact. • Advanced search: You can search by last name, first name, and telephone number of a contact. Step 7 Enter your search criteria, and then press Search. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 73: Call A Contact In Your Ldap Directory

    Edit a Contact Number in Your LDAP Directory Before you make a call, you can edit the contact number based on an existing number that you select. Before you begin Your administrator enables the LDAP directory. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 74: Xml Directory

    Call a Contact in Your XML Directory Before you begin Your administrator has configured the XML directory. Procedure Step 1 Press Contacts. Step 2 Press Category, if it displays on the phone. Otherwise, skip the step. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 75: Edit A Contact Number In Your Xml Directory

    Press Edit call. b. Edit the number as necessary. c. Press Call. • If the entry contains multiple contact numbers (separated by comma) and you want to edit one of the contact numbers: Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 76: Reverse Name Lookup For Incoming And Outgoing Calls

    Reverse name lookup is enabled by default. Reverse name lookup searches the directories in the following order: 1. Phone contacts 2. Call History 3. LDAP Directory 4. XML Directory Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 77: Recent Calls

    180 calls for the Recents list. This limit consists of outgoing calls, missed calls, and incoming calls. Also, there can be some old missed calls that get added to the count for the missed call badge. This can get overwritten in the Recents list. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 78 • Delete list－Deletes all the entries in the selected menu, when pressed. • Sort by name－Sort according to caller names when selected. • Add contact－Adds a new contact to the directory. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 79: Spam Indication For Webex Calls

    Note Cisco IP Conference Phone 8832 doesn't support red color icon. When you go to the call details of any call, you can view if the call is a missed call or an answered call.

  • Page 80: Return A Recent Call

    Missed calls list. Step 3 Select the call record that you want to dial. Step 4 (Optional) Press Edit call to edit the call record. Step 5 Press Call. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 81: Clear The Recent Calls List

    Highlight the individual record that you want to add. Step 5 Press Option. Step 6 Press Add contact. The menu label shows the target directory to which you want to add the contact: Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 82: Delete A Call Record

    Press OK. Note For more information, refer to Call History, Manage Calls, and Call Logs and Directories. Delete All Call Records You can delete all call history records on your phone. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 83 Recent Calls Delete All Call Records Procedure Step 1 Press Settings. Step 2 Select Recents. Step 3 Select All calls. Step 4 Press Option and select Delete all. Step 5 Press OK. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 84 Recent Calls Delete All Call Records Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 85: Voicemail

    If your administrator has not set up your personal voicemail phone number on your phone, you can set it up yourself. Procedure Step 1 Press Settings. Step 2 Select User preferences > Call preferences. Step 3 Enter your personal voicemail phone number in Voice mail. Step 4 Press Set. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 86: Check New Voice Messages

    • An exclamation mark (!) indicates urgent voicemail messages. Cisco IP Phone 6800 Series, 7800 Series, and 8800 Series: You will also hear a stutter tone played from your handset, headset, or speakerphone when you use a phone line. This stutter tone is line-specific. You only hear it when you use a line that has voice messages.
  • Page 87 Voicemail Access Audio Voicemail Procedure Step 1 In the screen, press the Audio softkey. Step 2 When prompted, enter your voicemail credentials. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 88 Voicemail Access Audio Voicemail Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 89: Settings

    Your administrator can configure the phone to make the setting menus available on the phone screen or on the phone web interface. If you can't find a specific menu, contact your administrator. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 90: Change The Ringtone

    Your administrator disables the feature activation code synchronization for call forward. If enabled, the screen Call forward settings changes to be ready-only, however you can still change the setting for the Call Forward Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 91 Step 8 Verify if the setting takes effect by looking for the call forward icon. The icon displays with a target number on the top left or middle of the phone screen. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 92: Assign A Ring Tone With The Phone Web Page

    You can configure a screen saver for the phone. When the phone is idle for a specified time, it enters screen saver mode. Any button press returns the phone to normal mode. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 93 Enter a URL or path for the location where the logo image is saved. If you select logo as as screensaver type, this image displays as a screensaver on the phone screen. Step 3 Click Submit All Changes. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 94: Adjust The Backlight Timer From Phone Web Page

    Call Waiting between the lines and the BroadSoft XSI service. Step 3 Click Submit All Changes. Block an Anonymous Call You can block an incoming call that does not have caller information for a specific line or all lines. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 95: Block Caller Id

    If your administrator has enabled synchronization of Call Waiting between a line and a BroadSoft XSI service, then your setting only applies to the specific line instead of all lines. Typically, the setting applies to all lines, except for the ones where the synchronization is enabled. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 96: Secure A Call

    Select On to enable the Auto answer page or select Off to disable Auto answer page. Step 4 Press Set to save the changes. Set Up Voicemail Procedure Step 1 Press Settings. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 97: Http Proxy Settings

    Press Set to apply the settings. Set Up a Proxy Server with the Manual Proxy Mode You can choose the manual proxy mode to set up an HTTP proxy server on the phone. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 98: Set Up A Proxy Server From The Phone Web Page

    Under the section HTTP Proxy Settings, set the parameters described in the following table: Table 2: HTTP Proxy Settings Parameter Description Proxy Mode Choose the proxy mode for the HTTP proxy setting. Options are: • Auto • Manual • Off Default: Off Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...
  • Page 99 Enter a password of the specified username for the proxy authentication purpose. This parameter is available when you set Proxy Mode to Manual and Proxy Server Requires Authentication to Yes. Step 3 Click Submit All Changes. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 100: Change The Time Format

    Select On to turn on screen saver and select Off to turn it off. Step 4 Select Screen saver settings to choose the settings: • Screen saver type—Choose one of the following options: • Clock—Displays a rounded clock with the wallpaper in the background. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 101: Add A Logo As A Phone Background

    • Logo: In the phone web page you can select Logo as your phone background option. The logo that you add in the Logo URL is used as the wallpaper. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 102: Set Language

    Step 4 Enter your new password in the New password and the Reenter new password fields. Step 5 Select Save. Related Topics Set Password from Phone Web Page, on page 93 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 103: Set Password From Phone Web Page

    Your username and password are automatically filled. These fields are blank if your username and password were not added before. Step 3 Press Sign in to save your username and password. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 104: Add Multiple Locations For A Broadworks Xsi User

    Maximum length of a name that you can enter is 25. You can also keep the Name field empty. Maximum length of a number that you can enter is 20. Step 6 Enable or disable the location. Step 7 Press Save to add the locations to the Locations list. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 105: Product Safety And Security

    Depending on the quality of these devices and their proximity to other devices, such as mobile phones or two-way radios, some audio noise may still occur. In these cases, we recommend that you take one or more of these actions: Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 106: Ways To Provide Power To Your Phone

    • Shorten the length of the external device cable. • Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of external devices, cables, and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC].

  • Page 107: Compliance Statements

    The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Cisco, including the use of non-Cisco antennas, could void the user’s authority to operate this device.

  • Page 108: Canadian Rf Exposure Statement

    (à savoir des utilisateurs prioritaires) des bandes 5250-5350 MHz et 5650 à 5.850 MHz et que ces radars pourraient provoquer des interférences et / ou endommager les périphériques LE-LAN. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 109: Compliance Statements For New Zealand

    Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Spark NZ network services. Compliance Statements for Taiwan DGT Warning Statement Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 110: Low Power And Visual Warning Notices

    Art. 5º - 680 This equipment is not entitled to protection against harmful interference and can't cause interference in proper authorized systems. For more information, go to this URL: http://www.anatel.gov.br Model Certificate Number 8832 Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 111: Compliance Statement For Singapore

    Compliance Statement for Singapore Compliance Statement for Singapore Compliance Information for China Class A Warning Statement This statement applies to the Cisco IP Conference Phone 8832NR. Compliance Information for Japan VCCI Compliance for Class B Equipment Japan Radio Compliance CP-8832 “5.2/5.3GHz is limited to indoor use only in Japan”...

  • Page 112: Compliance Information For Mexico

    This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

  • Page 113: Fcc Rf Radiation Exposure Statement

    This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.
  • Page 114 Product Safety and Security Important Online Information https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cuipph/8832/regulatory_compliance/ RCSI-0314-book.pdf Cisco IP Conference Phone 8832 Multiplatform Phone User Guide...

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