Troubleshooting; Basic Functioning - NETGEAR DM111P User Manual

This chapter provides information about troubleshooting your Broadband ADSL2+ Modem
DM111Pv2. After each problem description, instructions are provided to help you diagnose and
solve the problem. For the common problems listed, go to the section indicated.
• Is the modem on?
Go to

"Basic Functioning"

• Have I connected the modem correctly?
Go to "Basic Functioning"
• I cannot access the modem's configuration with my browser.
Go to "Cannot Log in to the Modem" on page
• The configuration changes are not saved.
Go to "Modem Does Not Save Configuration Changes" on page
• I've configured the modem but I cannot access the Internet.
Go to "Troubleshooting the Internet Connection" on page
• I cannot remember the modem's management utility password.
Go to "Restoring the Default Configuration and Password" on page
• I want to clear the modem configuration and start over again.
Go to "Restoring the Default Configuration and Password" on page
Basic Functioning
After you turn on power to the modem, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED initially displays red to indicate that
the self-test procedure is running (see the Broadband ADSL2+ Modem Setup Manual for an
illustration and explanation of the LEDs).

Troubleshooting

in the following section.
in the following section.
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Chapter 3
Troubleshooting
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