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NETGEAR RangeMax DG834PN Reference Manual

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Download this manual See also: Reference Manual, Setup Manual
Reference Manual for the
DG834PN RangeMax
ADSL Modem Wireless
Router
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
Phone 1-888-NETGEAR
202-10127-01
November 2005
TM

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Summary of Contents for NETGEAR RangeMax DG834PN

  • Page 1 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA Phone 1-888-NETGEAR 202-10127-01 November 2005...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3 European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this ADSL modem wireless router is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky NETGEAR, Inc. [Czech] Modem Wireless Router je ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ES.
  • Page 4 Nederlands Hierbij verklaart [Dutch] ADSL Modem Wireless Router in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti Hawnhekk, NETGEAR, Inc. [Maltese] Modem Wireless Router jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC.

  • Page 5: Customer Support

    Wireless Router. World Wide Web NETGEAR maintains a World Wide Web home page that you can access at the universal resource locator (URL) http://www.netgear.com. A direct connection to the Internet and a Web browser such as Internet Explorer or Netscape are required.
  • Page 6 Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: Publication Part Number: Publication Version Number: DG834PN November 2005 ADSL Modem Wireless Router DG834PN 108 Mbps RangeMax Home English 202-10127-01 ADSL Modem Wireless Router...

  • Page 7: Table Of Contents

    How to Use This Manual ...1-2 How to Print this Manual ...1-3 Chapter 2 Introduction About the ADSL Modem Wireless Router ...2-1 Key Features ...2-2 Range Max™ Multi-In, Multi-Out (MIMO) Technology ...2-2 802.11g Wireless Networking ...2-3 A Powerful, True Firewall ...2-4 Easy Installation and Management ...2-4...
  • Page 8 How to Restore the Configuration from a File ...5-2 How to Erase the Configuration ...5-2 Upgrading the ADSL Modem Wireless Router’s Firmware ...5-3 How to Upgrade the ADSL Modem Wireless Router Firmware ...5-3 Network Management Information ...5-5 Viewing ADSL Modem Wireless Router Status and Usage Statistics ...5-5 Viewing Attached Devices ...5-10...
  • Page 9 Viewing, Selecting, and Saving Logged Information ...5-10 Examples of Log Messages ...5-13 Enabling Security Event E-mail Notification ...5-14 Running Diagnostic Utilities and Rebooting the ADSL Modem Wireless Router ...5-15 Enabling Remote Management ...5-16 Configuring Remote Management ...5-16 Chapter 6 Advanced Configuration Configuring Advanced Security ...6-1...
  • Page 10 Testing the LAN Path to Your Router ...7-7 Testing the Path from Your Computer to a Remote Device ...7-8 Restoring the Default Configuration and Password ...7-9 Using the Reset button ...7-9 Problems with Date and Time ...7-9 Appendix A Technical Specifications Appendix B Related Documents v1.0, November 2005...

  • Page 11: About This Guide

    Thank you for purchasing the NETGEAR Wireless Router. Audience, Conventions, Scope This reference manual assumes that the reader has basic-to-intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and networking technology tutorial information is provided in the Appendices.

  • Page 12: How To Use This Manual

    • button to access the full NETGEAR, Inc. online knowledge base for the product model. • Links to PDF versions of the full manual and individual chapters.

  • Page 13: How To Print This Manual

    — Click the print icon in the upper left of the window. Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature. About This Guide ADSL Modem Wireless Router v1.0, November 2005...
  • Page 14 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router About This Guide v1.0, November 2005...

  • Page 15: Introduction

    This chapter describes the features of the NETGEAR DG834PN 108 Mbps RangeMax Modem Wireless Router. The DG834PN is a combination of a built-in ADSL modem, wireless router, 4-port switch, firewall, and up to 108 Mbps wireless access point that enables your entire network to safely share an Internet connection that otherwise is used by a single computer.

  • Page 16: Key Features

    These features are discussed below. Range Max™ Multi-In, Multi-Out (MIMO) Technology Netgear’s RangeMax Multi-In, Multi-Out (MIMO) technology provides up to five times more coverage than standard 802.11g alone by eliminating “dead spots” in your area of coverage where you use your wireless computers. Your whole house or office suite now becomes a “hot spot”...

  • Page 17: 802.11G Wireless Networking

    802.11b devices or dedicating the wireless network to the higher bandwidth 802.11g or 108 Mbps devices: — Auto 108 Mbps mode (i.e., all 802.11g, 802.11b, and Netgear 108 Mbps wireless stations can be used — 802.11b+g modes —...

  • Page 18: A Powerful, True Firewall

    You can configure the ADSL modem wireless router to e-mail the log to you at specified intervals. You can also configure the ADSL modem wireless router to send immediate alert messages to your e-mail address or e-mail pager whenever a significant event occurs.

  • Page 19: Protocol Support

    • Classical IP (RFC 1577) Some Internet service providers, in Europe for example, use Classical IP in their ADSL services. In such cases, the ADSL modem wireless router is able to use the Classical IP address from the ISP. Introduction ADSL Modem Wireless Router v1.0, November 2005...

  • Page 20: Content Filtering

    With its content filtering feature, the DG834PN prevents objectionable content from reaching your PCs. The ADSL modem wireless router allows you to control access to Internet content by screening for keywords within Web addresses. You can configure the ADSL modem wireless router to log and report attempts to access objectionable Internet sites.

  • Page 21: What's In The Box

    Two plastic feet for standing the unit on one end If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.

  • Page 22: The Router's Front Panel

    On (Amber) Blink (Amber) Dome On (Blue) ADSL Modem Wireless Router ADSL Modem Wireless Router front panel shown below Table 2-1 lists and describes each LED on the Description Power is supplied to the router. Power is not supplied to the router.

  • Page 23: The Router's Rear Panel

    Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router The Router’s Rear Panel The rear panel of the DG834PN 108 Mbps RangeMax ADSL Modem Wireless Router (Figure 2-2) contains port connections. Figure 2-2 Viewed from left to right, the rear panel contains the following elements: 1.

  • Page 24: Connecting The Router To The Internet

    Connecting the Router to the Internet To connect your DG834PN RangeMax ADSL Modem Wireless Router to the Internet, refer to the ADSL Modem Wireless Router Setup Manual on the Resource CD or online as shown in the following table. Table 2-2.

  • Page 25: Wireless Configuration

    Considerations for a Wireless Network In planning your wireless network, you should consider the level of security required. You should also select the physical placement of your ADSL modem wireless router in order to maximize the network speed. For further information, refer to...

  • Page 26: Implement Appropriate Wireless Security

    For this reason, use the security features of your wireless equipment. The DG834PN RangeMax ADSL Modem Wireless Router provides highly effective security features which are covered in detail in this chapter. Deploy the security features appropriate to your needs.
  • Page 27 WPA make it virtually impossible to compromise. Because this is a new standard, wireless device driver and software availability may be limited. Wireless Configuration ADSL Modem Wireless Router v1.0, November 2005...

  • Page 28: Understanding Wireless Settings

    ADSL Modem Wireless Router Understanding Wireless Settings To configure the Wireless interface of your ADSL modem wireless router, click the Wireless link in the main menu of the browser interface. The following Wireless Settings menu will appear after WEP (Wired Equivalent Privacy) under Security Options is subsequently selected:...
  • Page 29 — "g & b" allows both "g" and "b" wireless stations to access this device (default). — “g only” allows only 802.11g wireless stations to be used. — “Auto 108 Mbps” means all 802.11g, 802.11b, and Netgear 108 Mbps wireless stations can be used. Auto 108 Mbps mode is the fastest mode.
  • Page 30 Enable Wireless Access Point. This field lets you turn off or turn on the wireless access point built in to the ADSL modem wireless router. The wireless icon on the front of the ADSL modem wireless router will also display the current status of the Wireless Access Point to let you know if it is disabled or enabled.
  • Page 31 • Manual. These values are not case sensitive. 64-bit WEP: enter 10 hexadecimal digits (any combination of 0-9, a-f, or A-F). 128-bit WEP: enter 26 hexadecimal digits (any combination of 0-9, a-f, or A-F). Wireless Configuration ADSL Modem Wireless Router v1.0, November 2005...

  • Page 32: How To Set Up And Test Basic Wireless Connectivity

    4. Set the Region. Select the region in which the wireless interface will operate. ADSL Modem Wireless Router “Preparing a Computer for Network Access:” in Appendix “Preparing a Computer for Network Access:” in Appendix http://192.168.0.1 ADSL Modem Wireless Router. If v1.0, November 2005 with its Wireless Configuration...

  • Page 33: How To Restricting Wireless Access To Your Network

    Select a channel that is not being used by any other wireless networks within several hundred feet of your firewall. For more information on the wireless...
  • Page 34 1. Log in to the DG834PN firewall at its default LAN address of default user name of admin and default password of password, or using whatever LAN address and password you have set up. 3-10 ADSL Modem Wireless Router ADSL Modem Wireless Router. If http://192.168.0.1 v1.0, November 2005 with its Wireless Configuration...
  • Page 35 5. If the wireless station is not currently connected, you can enter its address manually. Enter the MAC address of the authorized computer. The MAC address is usually printed on the wireless card, or it may appear in the ADSL modem wireless router’s DHCP table. The MAC address will be 12 hexadecimal digits.

  • Page 36: Choosing Wep Authentication And Security Encryption Methods

    The computer should then appear in the Attached Devices menu. Note: If you are configuring the ADSL modem wireless router from a wireless computer whose MAC address is not in the Trusted Wireless Stations list, and you select Trusted Wireless Stations only, you will lose your wireless connection when you click Apply.
  • Page 37 WEP encryption settings. Set your wireless adapter according to the authentication scheme you choose for the DG834PN RangeMax ADSL Modem Wireless Router. Please refer to Access:” in Appendix B for a full explanation of each of these options, as defined by the IEEE 802.11g wireless communication standard.

  • Page 38: How To Configure Wep

    Automatic — enter a word or group of printable characters in the Passphrase box and click the Generate button. The four key boxes will be automatically populated with key values. 3-14 ADSL Modem Wireless Router http://192.168.0.1 v1.0, November 2005 with its...

  • Page 39: How To Configure Wpa-Psk

    DG834PN. 8. Click Apply to save your settings. Note: When configuring the ADSL modem wireless router from a wireless computer, if you configure WEP settings, you will lose your wireless connection when you click Apply.

  • Page 40: Controlling The Dome Leds

    2. Click the Dome LED Control link in the Maintenance section of the main menu for the DG834PN ADSL modem wireless router. Figure 3-7 3. Select Always On, Per Schedule below, or Always Off.

  • Page 41: Protecting Your Network

    Note: The user name and password are not the same as any user name or password your may use to log in to your Internet connection. NETGEAR recommends that you change this password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both upper and lower case letters, numbers, and symbols.

  • Page 42: Changing The Administrator Login Timeout

    Changing the Administrator Login Timeout For security, the administrator's login to the ADSL modem wireless router configuration will timeout after a period of inactivity. To change the login timeout period: 1. In the Set Password menu, type a number in ‘Administrator login times out’ field. The suggested default value is 5 minutes.

  • Page 43: Blocking Keywords, Sites, And Services

    With its content filtering feature, the DG834PN RangeMax ADSL Modem Wireless Router prevents objectionable content from reaching your PCs. The ADSL modem wireless router allows you to control access to Internet content by screening for keywords within Web addresses. Key content filtering options include: •...
  • Page 44 5. To delete a keyword or domain, select it from the list, click Delete Keyword, then click Apply. 6. To specify a trusted user, enter that computer’s IP address in the Trusted IP Address box and click Apply. ADSL Modem Wireless Router v1.0, November 2005 Protecting Your Network...

  • Page 45: Firewall Rules

    You can change the order of precedence of rules so that the rule that applies most often will take effect first. See “Order of Precedence for Rules” on page 4-11 Protecting Your Network ADSL Modem Wireless Router for more details. v1.0, November 2005...

  • Page 46: Inbound Rules (Port Forwarding)

    However, by defining an inbound rule you can make a local server (for example, a Web server or game server) visible and available to the Internet. The rule tells the ADSL modem wireless router to direct inbound traffic for a particular service to one local server based on the destination port number.
  • Page 47 • WAN Users These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the desired option: Protecting Your Network 4-5: v1.0, November 2005 ADSL Modem Wireless Router...
  • Page 48 4-6, CU-SeeMe connections are allowed only from a specified range of external IP addresses. In this case, we have also specified logging of any incoming CU-SeeMe requests that do not match the allowed parameters. Figure 4-6 ADSL Modem Wireless Router v1.0, November 2005 Protecting Your Network...

  • Page 49: Outbound Rules (Service Blocking)

    Time of day • Type of service being requested (service port number) Following is an application example of outbound rules: Protecting Your Network Figure 4-6 above). Attempts by local computers to access the v1.0, November 2005 ADSL Modem Wireless Router...
  • Page 50 IP address to any external address according to the schedule that you have created in the Schedule menu. You can also have the ADSL modem wireless router log any attempt to use Instant Messenger during that blocked period.

  • Page 51: Order Of Precedence For Rules

    In some cases, the order of precedence of two or more rules may be important in determining the disposition of a packet. The Move button allows you to relocate a defined rule to a new position in the table. Protecting Your Network ADSL Modem Wireless Router v1.0, November 2005 Figure 4-8:...

  • Page 52: Services

    Use the procedure below to create your own service definitions. How to Define Services 1. Log in to the ADSL modem wireless router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever Password and LAN address you have chosen for the ADSL modem wireless router.

  • Page 53: Setting Times And Scheduling Firewall Services

    In order to localize the time for your log entries, you must specify your Time Zone: 1. Log in to the ADSL modem wireless router at its default LAN address of with its default User Name of admin, default password of password, or using whatever Password and LAN address you have chosen for the ADSL modem wireless router.
  • Page 54 Enabling Daylight Savings Time will cause one hour to be added to the standard time. 4. The ADSL modem wireless router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, enter its IP address under Use this NTP Server.

  • Page 55: How To Schedule Firewall Services

    1. Log in to the ADSL modem wireless router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever Password and LAN address you have chosen for the ADSL modem wireless router.
  • Page 56 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router 4-16 Protecting Your Network v1.0, November 2005...

  • Page 57: Managing Your Network

    The configuration settings of the DG834PN RangeMax ADSL Modem Wireless Router are stored in a configuration file in the ADSL modem wireless router. This file can be backed up to your computer, restored, or reverted to factory default settings. The procedures below explain how to do these tasks.

  • Page 58: How To Restore The Configuration From A File

    .cfg How to Restore the Configuration from a File 1. Log in to the ADSL modem wireless router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever User Name, Password and LAN address you have chosen for the ADSL modem wireless router.

  • Page 59: Upgrading The Adsl Modem Wireless Router's Firmware

    NETGEAR. Upgrade files can be downloaded from NETGEAR's Web site. If the upgrade file is compressed (.ZIP file), you must first extract the binary (.BIN or .IMG) file before uploading it to the ADSL modem wireless router.
  • Page 60 Reference Manual for the DG834PN RangeMax 5. Click Upload. Note: When uploading software to the ADSL modem wireless router, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it may corrupt the software. When the upload is complete, your ADSL modem wireless router will automatically restart.

  • Page 61: Network Management Information

    The DG834PN provides a variety of status and usage information which is discussed below. Viewing ADSL Modem Wireless Router Status and Usage Statistics From the Main Menu, under Maintenance, select ADSL Modem Wireless Router Status to view the screen in Figure 5-3.
  • Page 62 (ADSL) port of the ADSL modem wireless router. This field displays the IP address being used by the Internet (ADSL) port of the ADSL modem wireless router. If no address is shown, the ADSL modem wireless router cannot connect to the Internet.
  • Page 63 Wireless Port Name (SSID) Region Channel Wireless AP Broadcast Name Click the Show Statistics button to display ADSL modem wireless router usage statistics, as shown in Figure 5-3 below: Figure 5-4 This screen shows the following statistics:. Managing Your Network Description The speed at which the modem is receiving data from the ADSL line.
  • Page 64 This is the signal-to-noise ratio and is a measure of the quality of the signal on the line. Poll Interval Specifies the interval at which the statistics are updated in this window. Click Stop to freeze the display. ADSL Modem Wireless Router v1.0, November 2005 Managing Your Network...
  • Page 65 Reference Manual for the DG834PN RangeMax Click the Connection Status button to display ADSL modem wireless router connection status, as shown in Figure 5-5 below: Figure 5-5 This screen shows the following statistics: Table 5-3. Connection Status Fields (PPPoE Network Type Example)

  • Page 66: Viewing Attached Devices

    For each device, the table shows the IP address, Device Name if available, and the Ethernet MAC address. Note that if the ADSL modem wireless router is rebooted, the table data is lost until the ADSL modem wireless router rediscovers the devices. To force the ADSL modem wireless router to look for attached devices, click the Refresh button.
  • Page 67 Field Description Date and Time The date and time the log entry was recorded. Description or The type of event and what action was taken if any. Action Managing Your Network ADSL Modem Wireless Router below: v1.0, November 2005 5-11...
  • Page 68 • Attempted access to blocked site • Connections to the Web-based interface of the ADSL modem wireless router • ADSL Modem Wireless Router operation (start up, get time, etc.) • Known DoS attacks and Port Scans Saving Log Files on a Server You can choose to write the logs to a computer running a syslog program.

  • Page 69: Examples Of Log Messages

    Following are examples of log messages. In all cases, the log entry shows the timestamp as: Day, Year-Month-Date Hour:Minute:Second Activation and Administration Tue, 2002-05-21 18:48:39 - NETGEAR activated [This entry indicates a power-up or reboot with initial time entry.] Tue, 2002-05-21 18:55:00 - Administrator login successful - IP:192.168.0.2 Thu, 2002-05-21 18:56:58 - Administrator logout - IP:192.168.0.2...

  • Page 70: Enabling Security Event E-Mail Notification

    • Turn e-mail notification on. Select this check box if you want to receive e-mail logs and alerts from the ADSL modem wireless router. • Send alerts and logs via email. Enter the name or IP address of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com).

  • Page 71: Running Diagnostic Utilities And Rebooting The Adsl Modem Wireless Router

    After the log is sent, it is cleared from the ADSL modem wireless router’s memory. If the ADSL modem wireless router cannot e-mail the log file, the log buffer may fill up. In this case, the ADSL modem wireless router overwrites the log and discards its contents.

  • Page 72: Enabling Remote Management

    DG834PN 108 Mbps RangeMax Router. Note: Be sure to change the ADSL modem wireless router's default password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both upper and lower case), numbers, and symbols.
  • Page 73 When accessing your ADSL modem wireless router from the Internet, you will type your ADSL modem wireless router's WAN IP address in your browser's Address (in IE) or Location (in Netscape) box, followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter in your browser:...
  • Page 74 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router 5-18 Managing Your Network v1.0, November 2005...

  • Page 75: Advanced Configuration

    The Default DMZ Server feature is helpful when using some online games and videoconferencing applications that are incompatible with NAT. The ADSL modem wireless router is programmed to recognize some of these applications and to work properly with them, but there are other applications that may not function well.
  • Page 76 To assign a computer or server to be a Default DMZ server, follow these steps: 1. Log in to the ADSL modem wireless router at its default LAN address of http://192.168.0.1 with its default User Name of admin, default password of password, or using whatever Password and LAN address you have chosen for the ADSL modem wireless router.

  • Page 77: Connect Automatically, As Required

    Respond to Ping on Internet WAN Port If you want the ADSL modem wireless router to respond to a 'ping' from the Internet, select the ‘Respond to Ping on Internet WAN Port’ check box. This should only be used as a diagnostic tool, since it allows your ADSL modem wireless router to be discovered.
  • Page 78 The RIP Direction selection controls how the ADSL Modem Wireless Router sends and receives RIP packets. Both is the default. — When set to Both or Out Only, the ADSL modem wireless router will broadcast its routing table periodically.

  • Page 79: Dhcp

    RIP Version This controls the format and the broadcasting method of the RIP packets that the ADSL modem wireless router sends. It recognizes both formats when receiving. By default, this is set for RIP-1. — RIP-1 is universally supported. RIP-1 is probably adequate for most networks, unless you have an unusual network setup.
  • Page 80 DHCP release and renew. To edit or delete a reserved address entry: 1. Click the button next to the reserved address you want to edit or delete. 2. Click Edit or Delete. ADSL Modem Wireless Router v1.0, November 2005 Advanced Configuration...

  • Page 81: How To Configure Lan Tcp/Ip Settings

    IP address will be, and the address can change frequently. In this case, you can use a commercial dynamic DNS service that will allow you to register your domain to their IP address, and will forward traffic directed at your domain to your frequently-changing IP address. Advanced Configuration ADSL Modem Wireless Router v1.0, November 2005...

  • Page 82: How To Configure Dynamic Dns

    The dynamic DNS service provider may call this the domain name. If your URL is myName.dyndns.org, then your Host Name is “myName.” 7. Type the User Name for your dynamic DNS account. 8. Type the Password (or key) for your dynamic DNS account. ADSL Modem Wireless Router v1.0, November 2005 Advanced Configuration...

  • Page 83: Using Static Routes

    When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the ADSL modem wireless router, and a second static route was created to your local network for all 192.168.0.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router will forward your request to the ISP.

  • Page 84: How To Configure Static Routes

    The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The ADSL Modem Wireless Router IP Address fields specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.0.100. •...
  • Page 85 2 or 3 works, but if this is a direct connection, set it to 1. 4. Click Apply to have the static route entered into the table. Advanced Configuration ADSL Modem Wireless Router Figure v1.0, November 2005 6-6.
  • Page 86 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router 6-12 Advanced Configuration v1.0, November 2005...

  • Page 87: Troubleshooting

    This chapter gives information about troubleshooting your DG834PN 108 Mbps RangeMax ADSL Modem Wireless Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

  • Page 88: Power Led Not On

    • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support.

  • Page 89: Troubleshooting The Web Configuration Interface

    Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration. Troubleshooting “Preparing a Computer for Network “Using the Reset button” on page v1.0, November 2005 ADSL Modem Wireless Router 7-9.

  • Page 90: Troubleshooting The Isp Connection

    Internet LED Blinking Amber If your Internet LED is blinking amber, then your ADSL modem wireless router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes.

  • Page 91: Obtaining A Wan Ip Address

    RangeMax ADSL Modem Wireless Router uses pins 2 and 3. Obtaining a WAN IP Address If your ADSL modem wireless router is unable to access the internet, and your Internet LED is green or blinking green, you should determine whether the ADSL modem wireless router is able to obtain a WAN IP address from the ISP.

  • Page 92: Troubleshooting Pppoe Or Pppoa

    PPPoE or PPPoA until data is transmitted to the network. Troubleshooting Internet Browsing If your ADSL modem wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet: •...

  • Page 93: Troubleshooting A Tcp/Ip Network Using The Ping Utility

    IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the ADSL modem wireless router’s configuration, reboot your computer and verify the DNS address as described in Computer for Network Access:”...

  • Page 94: Testing The Path From Your Computer To A Remote Device

    Check that your PC has the IP address of your router listed as the default ADSL modem wireless router. If the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the default ADSL modem wireless router as described in Network Access:”...

  • Page 95: Restoring The Default Configuration And Password

    The E-mail menu in the Content Filtering section displays the current date and time of day. The DG834PN RangeMax ADSL Modem Wireless Router uses the Network Time Protocol (NTP) to obtain the current time from one of several Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of day.
  • Page 96 Time is off by one hour Cause: The router does not automatically sense Daylight Savings Time. In the E-mail menu, check or uncheck the box marked “Adjust for Daylight Savings Time”. 7-10 ADSL Modem Wireless Router v1.0, November 2005 Troubleshooting...
  • Page 97 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router Troubleshooting 7-11 v1.0, November 2005...
  • Page 98 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router 7-12 Troubleshooting v1.0, November 2005...
  • Page 99 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router Troubleshooting 7-13 v1.0, November 2005...
  • Page 100 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router 7-14 Troubleshooting v1.0, November 2005...

  • Page 101: Technical Specifications

    This appendix provides technical specifications for the DG834PN 108 Mbps RangeMax Modem Wireless Router. Network Protocol and Standards Compatibility Data and Routing Protocols: Power Adapter North America: United Kingdom, Australia: Europe: All regions (output): Physical Specifications Dimensions: Weight: Environmental Specifications...
  • Page 102 Reference Manual for the DG834PN RangeMax LAN: WAN: ADSL Modem Wireless Router 10BASE-T or 100BASE-Tx, RJ-45 ADSL, RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite ITU Annex A (model DG834PN) or B (model DG834PNB) v1.0, November 2005 Technical Specifications...

  • Page 103: Appendix B Related Documents

    This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Internet Networking and TCP/IP Addressing: Wireless Communications: Preparing a Computer for Network Access: Virtual Private Networking...
  • Page 104 Reference Manual for the DG834PN RangeMax ADSL Modem Wireless Router Related Documents v1.0, November 2005...

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