Related Manuals for NETGEAR DGN3500 - Wireless-N Gigabit Router
Summary of Contents for NETGEAR DGN3500 - Wireless-N Gigabit Router
- Page 1 RangeMax Wireless-N DSL Gigabit Modem Router Setup Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 November 2009 208-10345-02 v1.0...
- Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Page 3: Table Of Contents
Contents Modem Router Setup Manual DGN3500 Getting to Know Your Wireless Router Unpacking Your New Router ..................... 1 Hardware Features ......................3 Router Front Panel ...................... 3 Router Back Panel ...................... 5 Modem Router Dome ....................6 Router Label ........................ 7 Positioning Your Wireless Router ................ - Page 4 Troubleshooting Basic Functioning ......................28 Power LED Not On ....................29 Power LED is Red ..................... 29 LAN or Internet Port LEDs Not On ................29 Troubleshooting the Web Configuration Interface ............30 Troubleshooting the ISP Connection ................31 ADSL link ........................31 Obtaining an Internet IP Address ................
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Page 5: Getting To Know Your Wireless Router
• Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Getting to Know Your Wireless Router... - Page 6 NETGEAR logo at the top. This position also ensures proper heat dissipation and stability. Orient your wireless-N modem router so that the NETGEAR logo is toward the top. Insert the tabs of the stand into the slots on the bottom of your router as shown in...
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Page 7: Hardware Features
Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Router Front Panel The wireless-N modem router front panel shown below contains status LEDs. Figure 2 You can use the LEDs to verify various conditions.Table 1... - Page 8 Table 1. LED Descriptions (continued) Label LED Activity Description 2. LAN Ports Solid green The Local port has detected a link with a 1000 Mbps device. Blinking green Data is being transmitted or received at 1000 Mbps. Solid Amber The Local port has detected a link with a 10/100 Mbps device. Blinking Amber Data is being transmitted or received at 10100 Mbps.
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Page 9: Router Back Panel
Router Back Panel The back panel of the wireless-N modem router contains port connections. Figure 3 Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port – Connects the wireless-N modem router to an ADSL line. 2. -
Page 10: Modem Router Dome
Modem Router Dome The round, silver-colored dome on top of your wireless-N modem router activates the Wi-Fi Protected Setup (WPS) feature and connects WPS clients. The dome acts as a push-button for the router to enable WPS security with other WPS-enabled devices. Pushing on the dome for over 5 seconds opens a 2-minute window for the router to connect with other WPS-enabled devices. -
Page 11: Router Label
The wireless-N modem router has internal wireless antennas. For optimal wireless network performance, use the stand (included in the package) to position your wireless-N modem router upright with the NETGEAR logo at the top. This position also ensures proper heat dissipation and stability. -
Page 12: Installing Your Wireless-N Modem Router
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between the wireless-N modem router and your other devices to a minimum. • Away from electrical devices which are potential sources of interference, such as ceiling fans, home security systems, microwaves, or the base for a cordless phone. - Page 13 • Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your Router Manually (Advanced, Mac, and Linux Users)” on page 12. For example, if you are connecting to a Mac, are using a Linux operating system, or are technically knowledgeable, select this option.
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Page 14: Installing Your Router Using The Smart Wizard
You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network. -
Page 15: Accessing Your Router After Installation
The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network. If you choose not to select a security option during installation, you can always access the router’s user interface later to select a security option (see “Accessing Your Router After Installation”... -
Page 16: Installing Your Router Manually (Advanced, Mac, And Linux Users)
Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). •... -
Page 17: Understanding Adsl Microfilters
Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the wireless-N modem router in a country where a microfilter is not included, you must acquire one. -
Page 18: Connecting Your Wireless-N Modem Router
Connecting Your Wireless-N Modem Router Before you install your wireless-N modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer. - Page 19 • Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A), as shown in Figure Figure 9 To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
- Page 20 Figure 10 Improperly connecting a filter to your wireless-N modem router will block your ADSL connection. Connect the Ethernet cable (D) from a wireless-N modem router LAN port to the Ethernet adapter in your computer, as shown in Figure Connect the power adapter to the wireless-N modem router and plug it in to a power outlet. Installing Your Router Manually (Advanced, Mac, and Linux Users)
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Page 21: Verifying Your Connection
Figure 11 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Verifying Your Connection Verify that your router is connected correctly by checking the wireless-N modem router status lights. -
Page 22: Setting Up Your Router For Internet Access
Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless-N modem router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you press the Reset button on the back panel. “Restoring the Default Configuration and Password”... - Page 23 When prompted, enter admin for the router User Name and password for the router Password, both in lowercase letters. (For security reasons, the router has its own user name and password.) The router user name and password are not the same as any user name or password you may use to log in to your Internet connection.
- Page 24 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)
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Page 25: Configuring Your Wireless Network
For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet. -
Page 26: Setting Your Ssid And Wireless Security Manually
The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. -
Page 27: Using Push 'N' Connect (Wps) To Configure Your Wireless Network
SSID and wireless security settings for the router (if the router is in its default state) and broadcasts these settings to the wireless client. NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect. - Page 28 These instructions assume that you are configuring WPS on the router for the first time and connecting a WPS-capable device. To set up basic wireless connectivity: Log in to the wireless-N modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.
- Page 29 Figure 16 • Entering a PIN. If you want to use the PIN method, select the PIN radio box. A screen similar to the one shown below displays. – Go to your wireless client and, from the client’s WPS utility, obtain the wireless client’s security PIN, or follow the client’s WPS utility instructions to generate a security PIN.
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Page 30: Testing Basic Wireless Connectivity
Internet LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices. - Page 31 Click Apply to save your changes. If you are configuring the wireless-N gigabit modem router from a wireless computer and you change the wireless-N gigabit modem router’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply.
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Page 32: Troubleshooting
Troubleshooting This chapter gives information about troubleshooting your wireless-N modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”... -
Page 33: Power Led Not On
• Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED is Red When the router is turned on, it performs a power-on self test. -
Page 34: Troubleshooting The Web Configuration Interface
• Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless-N modem router. If the Internet LED is still off, this may mean that there is no ADSL service or the cable connected to the ADSL port is bad. Troubleshooting the Web Configuration Interface If you are unable to access the router’s Web Configuration interface from a computer on your local network, check the following:... -
Page 35: Troubleshooting The Isp Connection
Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection. ADSL link If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. -
Page 36: Obtaining An Internet Ip Address
N modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface. To check the Internet IP address from the browser interface: Launch your browser and select an external site such as http://www.netgear.com. Access the Main Menu of the wireless-N modem router’s configuration at http://192.168.0.1. -
Page 37: Troubleshooting Pppoe Or Pppoa
Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: Access the main menu of the router at http://192.168.0.1. Under Maintenance, select Router Status. Click Connection Status. If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working. If any of the steps indicates “Failed”, you can attempt to reconnect by clicking Connect. -
Page 38: Troubleshooting A Tcp/Ip Network Using The Ping Utility
Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. -
Page 39: Testing The Path From Your Computer To A Remote Device
– Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 <IP address>... -
Page 40: Technical Specifications
Technical Specifications This appendix provides technical specifications for the wireless-N modem router. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America: 120V, 60 Hz, input... -
Page 41: Default Configuration
Interface Specifications LAN: 1000BASE-T, 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite Default Configuration Depress and hold the Reset button on the back of your router for approximately 6 seconds. Your router will return to the factory configuration settings that are shown in the table below. Feature Default Behavior Router Login... - Page 42 Internet) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Auto Country/Region United States (in North America; otherwise, varies by region)
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Page 43: Related Documents
Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link ITCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/vpn/index.htm... -
Page 44: Registration And Certifications
Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/ Setup documentation is available on the CD, on the support website, and on the documentation website...