Cisco TelePresence MX200 G2 Administrator's Manual page 34

Cisco TelePresence MX200 G2 and MX300 G2
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Introduction
Set up Intelligent Proximity for content sharing
Room considerations
Room acoustics
• Rooms with hard surfaces may cause challenges due to
severe audio reflections. Acoustical treatment of meeting
rooms is always highly recommended for the best meeting
experience as well as Intelligent Proximity performance.
• Cisco recommends only one video system with Intelligent
Proximity enabled in a room. Otherwise, interference is likely
to occur, which may lead to problems with device discovery
and session maintenance.
Basic troubleshooting
Cannot detect devices with Proximity clients
• Some Windows laptops are not able to record sound in the
ultrasound frequency range (20kHz-22 kHz). This can be due
to frequency limitations with the soundcard, sound driver or
the internal microphone of the particular device. Refer to the
Support forum for more information.
Audio artifacts
If you can hear audio artifacts, like humming or clipping noise,
decrease the maximum ultrasound volume (Peripherals > Pairing
> Ultrasound > Volume > MaxLevel).
D15332.01 MX200 G2 and MX300 G2 Administrator Guide CE8.0, NOVEMBER 2015.
Configuration Configuration Peripherals
About privacy
In the Cisco Privacy statement and the Cisco Proximity
Supplement you find information about data collection in the
clients and privacy concerns that needs to be considered
when deploying this feature in the organisation. Refer to:
► http://www.cisco.com/web/siteassets/legal/privacy.html
You can temporarily disable Proximity in a meeting from the Touch
controller. This is useful in meetings where you want to prevent
devices in the room from receiving content.
You cannot temporarily disable Proximity if using the TRC6 remote
control.
Maintenance
(page 4 of 4)
34
Administrator Guide
System settings
Additional resources
Cisco Intelligent Proximity site:
► https://www.cisco.com/go/proximity
Support forum:
► https://www.cisco.com/go/proximity-
support
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