Caller Id Marking Setup - NEC univerge SV9100 Programming Manual

Level:
SA
Description
Use
Program 41-24 : Caller ID Marking Setup
Agent can mark the originator caller ID, system base.
Item
No.
01

Caller ID Marking Setup

Enable/Disable the availability of setting that the Agent can
mark the originator caller ID, system base.
02 Agent Info for Caller ID
Set whether the Agent ID or extension number of the Agent
is used to mark with the CID in the buffer.
03 Caller ID Buffer Clear Timer
Set time interval for clearing stored Caller ID record in buffer.
04
Caller ID Buffer Store Size
Set the Caller ID Buffer Size. When the number of CID
records is over the limit, CID buffer threshold alarm (71) can
be reported.
Conditions
None
Feature Cross Reference

Contact Center
2-534
Program 41 : ACD Setup
41-24 : Caller ID Marking Setup
to assign Enable/Disable the availability of setting that the
Item Input Data
0: Disable
1: Enable
0: Agent Extension Number
1: Agent ID
1~168 (hours)
1000~10000
Program 41 : ACD Setup
Issue 1.0
Default
0
0
24
10000