Consultation Hold - Panasonic KX-NS700 Feature Manual

4.1.21 Consultation Hold

Type
Tone 3-1
Tone 3-2
Tone 4-1
Tone 4-2
Tone 5
Conditions
•
Confirmation Tone Patterns
All confirmation tone patterns have a default (→ 23.2 Tones/Ring Tones).
•
It is possible to eliminate each tone.
PC Programming Manual References
10.9 PBX Configuration—[2-9] System—System Options—Option 3
→Confirmation Tone—Tone 1 : Called by Voice
→Confirmation Tone—Tone 2 : Paged / Automatic Answer
→Confirmation Tone—Tone 3-1 : Start Talking after Making Call / Call from DOORPHONE
→Confirmation Tone—Tone 3-2 : Start Talking after Answering Call
→Confirmation Tone—Tone 4-1 : Start Conference
→Confirmation Tone—Tone 4-2 : Finish Conference
→Confirmation Tone—Tone 5 : Hold
4.1.21 Consultation Hold
Description
Consultation Hold is a condition that a party is in, when an extension is calling other parties in order to
perform Call Transfer, Conference, or Call Splitting. When the operation is completed or canceled, the
consultation hold is released.
In Consultation Hold, the original call is treated as if it is on hold, allowing the extension to call a third party
all on one line. In Call Hold, the party on hold and the third party are connected to the extension using
separate lines.
78 Feature Manual
a.
Sent before a conversation is established when using the Paging feature.
b.
Sent to the caller when a conversation is established with an extension in
one of the following modes:
•
Hands-free Answerback mode
•
Voice-calling mode (Alternate Receiving—Ring/Voice)
c.
Sent when making a call to or from a doorphone.
Sent before a conversation is established when accessing the following
features by the feature numbers:
•
Call Park Retrieve
•
Call Pickup
•
Hold Retrieve
•
Paging Answer
•
Trunk Answer From Any Station (TAFAS)
Sent when a call changes from a two-party call to a three-party call (e.g.,
Executive Busy Override, Conference, Privacy Release, Two-way Record).
Sent when a call changes from a three-party call to a two-party call (e.g.,
Executive Busy Override, Conference, Privacy Release, Two-way Record).
Sent when a call is placed on hold (including a consultation hold).
Description
Document Version 2017-06