Panasonic KX-NS700 Feature Manual page 101

–
When a CO line call is transferred to another CO line
–
When a CO line call to an incoming call distribution group is answered by an outside destination
member
13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System
→
CO-CO with DISA—Fwd/Transfer to Public CO
→
CO-CO with DISA—Fwd/Transfer to Private Network
Before the call is made, the PBX confirms that a DISA port is available. If no DISA ports are available, the
call is not routed to a CO line. For transferred calls or calls to an ICD Group, if the DISA port has become
unavailable when the CO-to-CO line conversation is actually established, the call is established without
DISA.
When using this feature, the CO-to-CO Line Call Limitation timer should be enabled. In addition,
prolonging the call through DTMF signaling is not available.
•
DISA Call Transfer from Outside Destination
An outside party such as a cellular phone can transfer a CO line call to an extension (including TIE) or an
outside party by pressing "#" + extension number (including TIE) or an outside party's number, if DISA is
connected by the Automatic DISA Activation feature. This feature can be enabled or disabled through
system programming. It is also possible to establish a Conference call (→ 4.1.18 Conference), perform
Call Splitting (→ 4.1.9 Call Splitting), and page with a call on hold to transfer the call (→ 15.1.1 Paging).
13.3.1 PBX Configuration—[5-3-1] Optional Device—Voice Message—DISA System
→
CO-CO with DISA—Transfer by DTMF "#" (Activation Key Required)
→
CO-CO with DISA—Return to DISA Top Menu by DTMF "*"
–
DISA security mode should be set to No Security.
–
If the called extension does not answer, is busy, or is in DND mode, the DISA Intercept feature
operates.
–
The party on hold can use the Call Retry feature.
–
If the destination CO line supports End of Call Detection, a paging call can be made after dialing "#".
–
If the transferred call is forwarded to another outside destination, COS settings are ignored.
•
If the cellular phone's number is registered in system speed dialing, its COS will be the COS of the
extension specified as the CLI destination.
•
If the cellular phone's number is not registered in system speed dialing, its COS will be the COS of
the CO line that the transferrer is using.
•
Operation is as follows, depending on the "10.7.1 PBX Configuration—[2-7-1] System—Class of
Service—COS Settings—CO & SMDR—Transfer to CO" setting and the availability of End of Call
Detection on the destination CO line:
–
Case 1: Transfer to CO is enabled
Transfer is available.
–
Case 2: Transfer to CO is disabled and the destination CO line supports End of Call Detection
A reorder tone is heard. (Consultation hold can be released by pressing "#".)
–
Case 3: Transfer to CO is disabled and the destination CO line does not support End of Call
Detection
Transfer is canceled, and the conversation returns to the CO line on hold.
–
If the call is transferred to an ICD group, the call will wait in a queue until answered, but the Queuing
Time Table will not function.
–
When using this feature, do not use the Executive Busy Override feature to interrupt the established
call.
Document Version 2017-06
5.1.10 DISA (Direct Inward System Access)
Feature Manual 101