Table of Contents
Advertisement
● Code :
C1-2411
C1-3411
C1-4411
C1-5411
● Symptom / Cause :
The data of CRUM is not detected.
1. Toner cartridge is not placed in the set.
2. Physical obstacle is jamming the electronic signal th
3. The signal from set is not proper.
● Troubleshooting method :
1. Open the front cover.
Remove the waste toner container.
Open the inside cover.
2 Is the toner cartridge placed in the set or not?
2. Is the toner cartridge placed in the set or not?
NO! → Place the toner cartridge in the set
YES!
↓
Pull out the imaging unit and check the modular jac
Is there any contaminations or obstacles?
NO! → Is the modular jack fixed in proper p
YES!
↓
YES!
↓
↓
↓
Check whether the electronic signal is
↓
Sweep the contaminations or remove the obstacles
Install the toner cartridge and do the reverse of No
Is there the error message?
NO! → It's done.
YES!
↓
Check if the electronic signal is proper or not Chec
Check if the electronic signal is proper or not. Chec
Service Manual
7. Troubles
● Error message :
Yellow toner cartridg
Magenta toner cartr
Cyan toner cartridge
Black toner cartridge
NO! → Replace the toner cart
shooting
:
ge is not installed. Install it.
idge is not installed. Install it.
e is not installed. Install it.
e is not installed. Install it.
hrough the modular jack.
.
Y
M
ck.
position?
tridge with new one.
s proper or not.
s.
.1.
ck the connector and main board.
ck the connector and main board
7-4
41
C
K
SAMSUNG ELECTRONICS
Advertisement
Table of Contents
