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● Code :
C1-2311
C1-3311
C1-4311
C1-5311
● Symptom / Cause : Toner supply is not enough.
● Troubleshooting method :
1. Specially when toner cartridge is initial install time
seal of toner cartridge is removed.
l f t
2. Thoroughly roll the cartridge five or six times to dist
3. If the problem persists, check the following.
a. Check if the pipe for toner supply is blocked.
b. Check if the toner supply shutter in the imaging u
c. Check if the toner supply piper in the imaging uni
Ch
k if th t
d. Enter SVC mode. Check if the output of the T/C s
(Diagnostics > Engine Diagnostics > Engine T
If the TC value is not in 80~120, replace the imag
Service Manual
● Error message :
Yellow Toner cartrid
Magenta Toner cart
Cyan Toner cartridg
Black Toner cartridg
t id
i
d
l
i
i th i
7. Troubles
shooting
:
dge Failure #C1-2311 : Please open /close door
ridge Failure #C1-3311 : Please open /close door
ge Failure #C1-4311 : Please open /close door
ge Failure #C1-5311 : Please open /close door
(total printed pages is under 1,000 page), check if the
tribute the toner evenly inside the cartridge.
unit is operating properly.
i
it is blocked.
it i bl
i
k d
sensor is correct.
Test Routines > 111-5000 / 5010 /5020 /5030)
ing unit.
7-4
40
SAMSUNG ELECTRONICS
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