What Is A User - D-Link VoiceCenter DVX-2000MS User Manual

Section  - Installation

What Is a User?

In Response Point , a user represents someone or something that can receive a phone call. A Response Point user
™
can be a person, group, job role, or location.
Person
A user most often represents a person, such as the user "Diane Margheim," representing the person Diane Margheim.
Person users are assigned to one extension number. When a call is directed to a person user, all of the phones to
which that user is assigned will ring.
Group
A user can also represent a group of people, such as everyone in the sales department. If any salesperson can take
calls from customers, calls can be sent to the "Sales" user, meaning that the phone of every salesperson will ring when
a call comes into the department.
D-Link DVX-000MS User Manual