Sony Vision Exchange PEQ-C100 System Integration & Services Manual page 112
Collaboration system
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Also See for Vision Exchange PEQ-C100:
- Help manual (86 pages) ,
- System integration & services manual (77 pages) ,
- Instructions before use (2 pages)
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Symptom
Other
McAfee Embedded Control whitelisting type antivirus software is installed in
applications
the main unit. By factory default, only those applications that are registered
cannot be
in the whitelist can be launched.
launched
To install other applications used for maintenance, use the following
during
procedure.
maintenance
1. Log in to the OS as an administrator.
on the main
2. Run Maintenance.exe on the desktop.
unit.
3. Command Prompt appears.
4. Execute commands in Command Prompt to run installers and copy files.
Maintenance.exe has McAfee Embedded Control update permission.
Programs installed using Maintenance.exe are automatically added to the
whitelist.
Cannot sign In
The clock on the
to Skype for
unit is not set to the
Business.
correct time.
Failed to
A microphone or
connect to
speaker is not
remote party
connected.
using Skype for
Business.
When
For details about display issues, refer to the manual for the display used.
connecting a
display, part of
Use the following procedure to change the screen magnification setting.
the image
1. Log in to the OS as an administrator.
2. Right-click on the desktop, and select [Intel® Graphics Settings].
protrudes
beyond the
3. Click the [Display] icon.
boundary of
4. Select [Maintain Aspect Ratio] or [Maintain Display Scaling] under
the screen and
is not
displayed.
5. Click [Apply].
6. Reboot the system.
Cause
Set the date and time on the unit.
The inability to sign in when the clock is not set to the
correct time is a Skype for Business specification.
Connect a microphone and speaker.
The inability to sign in when a microphone and
speaker are not connected is a Skype for Business
specification.
[Scaling].
When [Maintain Aspect Ratio] is selected, the screen is displayed at
maximum size while retaining the aspect ratio of the image.
When [Maintain Display Scaling] is selected, the display magnification
function is used.
If a confirmation message appears, follow the instructions in the
message.
Solution
112
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