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Operating manual - Troubleshooting IRC5
3HAC020738-001 Revision: AA
Action
Write a regular e-mail addressed to your local ABB support personnel, and make
sure to include the following information:
•
Robot serial number
•
RobotWare version
•
External options
•
A written fault description. The more detailed, the easier for the ABB support
personnel to assist you.
•
if available, enclose the license key.
•
attach the diagnostics file!
Mail it!
© Copyright 2005-2018 ABB. All rights reserved.
2 Introduction to troubleshooting
2.4 Filing an error report
Continued
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