Samsung CLX-9350ND Service Manual page 433

● Code :
S1-1213
S1-1214
● Symptom / Cause :
The error has occurred when you use Security device
TPM chip operation error has occurred.
● Troubleshooting method :
1. Did you replace the HDD/Video board?
Yes : Update the firmware for the new board.
(Refer to chapter5. Firmware update)
2. Does the problem occur after updating the firmware
Yes :
A. Print the configuration report and check the fir A. Print the configuration report and check the fir
B. If all software versions are not normal, update
C. If the problem persists, replace the defective d
3. If the problem persists, replace the Video board.
● Replacement part
- JC59-00031A : HDD
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
Service Manual
CLX-9250/9350 series
7. Troubles shooting
● Error message :
:
Video System Failur re #S1-1213 : Turn off then on.
Video System Failur re #S1-1214 : Turn off then on.
.
e?
rmware version. rmware version.
e the firmware again.
device. (HDD / Video board )
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SAMSUNG ELECTRONICS