HP 4200 User Manual page 104

8. How are print jobs sent from the appliance to the printer?
The appliance uses LPD to send the print job to the printer.
9. I am trying to print in Landscape mode, but the margins are offset.
If you have not done so,
10. Why is the performance so slow when connecting to the appliance via Network Neighborhood or
when opening a printer's Property Page in Network Neighborhood?
Delays connecting to a printer via Network Neighborhood or displaying the Property page in Network
Neighborhood are often caused by an incorrectly configured DNS entry for the appliance. If DNS is
misconfigured, it can take 1-2 minutes for the appliance to respond to a request.
The appliance requires entries in both the DNS server's forward and reverse lookup tables. You can
verify the appliance's DNS configuration from a Windows NT or Windows 2K system command prompt
by running the following commands:
nslookup <applianceName.appliance-DNSdomain>
nslookup <appliance-IP-Address>
The first command verifies there is a DNS entry for the appliance's name and the second verifies that
there is a DNS entry for the appliance's IP address. If you get a negative response from either of these
commands, you need to correct your DNS configuration. If you do not receive a negative response,
please contact HP
11. Jobs are getting stuck on the appliance for one of my printers.
The appliance uses LPD to send print jobs to its printers. If the print server connecting a printer to the
network does not support LPD, jobs for that printer will get stuck on the appliance. You may need to
upgrade the firmware of the offending print server or it may need to be replaced with a print server that
supports LPD.
Printer Drivers
1. I can't install the Windows 9x driver for a printer for which I already have a Windows NT, 2K, or
XP driver installed.
Your Windows 9x driver may not have the same name in its .inf file as the Windows NT, 2K, or XP
drivers. Please
2. I am using Internet Explorer 6 and am trying to install and initialize a driver. I keep getting a
message about Java having to be turned on. How do I do this?
Before drivers can be installed, Java must be installed and JavaScript enabled in your web browser.
JavaScript can be enabled in Internet Explorer, under:
Internet Options-->Security (tab)-->Custom Level (button)-->Scripting-->Scripting of Java Applets
upgrade your firmware
support.
contact HP support.
to version 2.3.xx and initialize the driver for that printer.