Repairing Your Mapsight; Troubleshooting And Service Tips - GE MapSight User Manual

• automotive brake cleaner
• isopropyl alcohol
• carburetor cleaner
In case the device is exposed to one of these solutions, wipe it off with a mild cleaning solution.
Case overmolding: Clean the rubber overmolding that surrounds the case with a cloth and a
mild cleaning solution like 409 or Citrus Wonder. After you are done cleaning, rinse the device
with water.
Communications module (area housing the USB port, DC jack, serial port): To clean the
communications module, run it under a faucet. Use a soft toothbrush or toothpick to clean out
any remaining dirt.
Speaker and microphone: If debris gets in the speaker or microphone, use a soft bristle brush
to remove it. Do not insert any object into the speaker or microphone holes.
Display bezel. If the edge under the bezel gets dirty, use a microfiber cloth to remove the
debris. Do not remove the bezel.
Data capture module. If debris gets in the camera lens, use a soft bristle brush to remove it.
Use a soft bristle brush or microfiber cloth for removing debris or marks from the distance
finder lenses. Do not use any hard or sharp objects that may scratch the lenses.

Repairing your MapSight

If your MapSight unit is malfunctioning or in need of repair, contact your MapSight reseller or
service center for assistance.
Refer to sections Preparing for a support center call and Additional Support and your
warranty information for details on support options for your MapSight equipment.
WARNING! Do not attempt to repair the MapSight device yourself. This action voids
the warranty and may result in a chargeable repair.
If your MapSight reseller or service center deems that your MapSight unit needs to be returned
for repair assessment a Return Materials Authorization (RMA) reference will be issued. Where
RMA is issued, please ensure a printed copy of any RMA documentation is returned with the
faulty MapSight equipment to the address detailed in the RMA documentation.

Troubleshooting and Service Tips

This section includes some basic troubleshooting tips. It also explains what you need to do
before you call your service center for a repair.
Answers to questions about Windows Mobile may be available through the help files on your
device or on the Windows Mobile website from Microsoft. If you cannot find answers to your
questions through these methods, contact your service center. (See the section in called
Preparing for a service center call and Additional Support.)
MapSight U ser M anual
MS-101-14-12-34.0
Page 8 0 www.gemapsight.com/support