Troubleshooting - Fujitsu AIRSTAGE UTY-ASGX Manual

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Troubleshooting

When∙a∙problem∙occurred∙during∙operation,∙refer∙to∙this∙section.∙This∙section∙de-

scribes∙assumed∙problems∙and∙how∙to∙solve∙them.

T-1

A transmission adaptor connection error was generated.

Cause

Driver is not installed.

Power is not supplied to the transmission

adaptor.

Countermeasure

To use this product, install necessary drivers/software for this product following

the ***QUICK START*** enclosed with this product.

Make sure that USB equipment (USB hub, etc.) that this product is connected

to, is not overloaded (power supplied thru the interface does not exceeds the

maximum limit).

T-2

Forms cannot be printed.

Cause

Printer power is not ON.

Printer cable between PC and printer is not properly connected.

Printer driver is not correctly installed.

Countermeasure

Check if the printer power is ON.

Check if the printer cable is connected.

Print forms by performing printing processing by Windows

Windows

printer setting is correct.

T-3

"Master Abnormality." message was displayed by the browser.

Cause

There is an abnormality in the master data.

Countermeasure

The database backed up last time is automatically restored. This software can-

not be used until completion of restore processing. Since restore processing takes

120

printing troubleshooting, and check whether or not the Windows

setting. Refer to

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