Samsung MULTIXPRESS CLX-9251 Series Service Manual page 318

4. Troubleshooting
► Error Code
H2–6707 ~ H2–6725
► Error message
Finisher Failure: #H2-67xx. Check finisher
► Symptom
Component does not move to or leave home position.
► Troubleshooting method
1) If there is jammed paper on the paper path, remove paper manually. Open and close finisher stapler door or jam
cover to check if finisher executes initialization process.
2) If component still doesn't go back to home position and error does not disappear, follow the instructions below:
a) Does finisher input sensor work well?
i) Make sure finisher input sensor cable is connected well to the sensor connector.
ii) Make sure finisher input sensor cable is connected well to the main board connector.
iii) Replace the finisher input sensor(JC81–09686A).
(Refer to 3.3.34.1 Finisher Main Motor)
iv) Replace the finisher main board(JC81–09692A).
(Refer to 3.3.34.2. Finisher Board)
b) Does finisher component motor work well?
i) Make sure finisher component motor cable is connected well to the motor connector.
ii) Make sure finisher component motor cable is connected well to the main board connector.
iii) Replace the finisher component
iv) Replace the finisher main board(JC81–09692A).
(Refer to 3.3.34.2. Finisher Board)
c) Do finisher component parts work well?
i) Make sure component parts can move or rotate smoothly.
ii) Make sure there is no any mechanical interference to stop moving or rotating.
iii) Make sure the belt is tight on the correct position, if it has the belt.
d) Does finisher component motor gear set work well?
i) Make sure gear set can rotate smoothly.
ii) Make sure each gear is not broken.
iii) Replace the Eject-Sub Assy.
e) Check if any debris existed. Please make sure to remove any debris.
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motor(JC81–09680A / JC81–09681A).
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