Samsung MULTIXPRESS CLX-9251 Series Service Manual page 266
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Also See for MULTIXPRESS CLX-9251 Series:
- User manual (178 pages) ,
- Service manual (476 pages) ,
- User manual (50 pages)
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4. Troubleshooting
► Error Code
A1–5412
A1–5413
► Error message
Motor Failure: #A1-5412. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5413. Turn off then on. Call for service if the problem persists
► Symptom
Cyan toner is not supplied normally.
► Troubleshooting method
•
A1–5412 : Toner supply is stopped during operation.
•
A1–5413 : Toner is not supplied.
1) Open the front cover. If the cyan toner pipe is blocked, open it.
2) Turn the machine off then on. If the error persists, check the following steps.
3) Enter SVC mode. Select the cyan toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
•
111-0020 : Toner Dispense Motor Cyan
4) If the motor is not operational, measure the cyan motor power with DVM.
a) If 24V power is generated, replace the cyan toner supply motor(JC93-00446A).
b) If 24V power is not generated,
•
Measure the 24V power on the SMPS board. If the SMPS
(110V)) is defective, replace it.
•
If the SMPS board is normal, replace the main board(JC92–02429A).
4-81
board(JC44-00100A (220V) / JC44-00093A
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Table of Contents
Troubleshooting
