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7
Troubleshooting
This chapter provides troubleshooting tips, problems, and solutions related to
IP390 appliance installations.
General Troubleshooting Information
The information in this section relates to non-routing problems. For
information about how to troubleshoot routing problems, see
"Troubleshooting Routing Problems"
Unable to Log in to the Console Port—No Error Message
Two laptop computers (using terminal emulation programs) or terminals
should be able to communicate back to back in the same way that the terminal
communicates with the appliance. If this is not possible using your
laptop computer or terminal, the problem is with the terminal or cable and not
the appliance.
Problem You do not have a console connection to the appliance.
Solution For information about how to create a console connection,
see
"Using a Console Connection"
IP390, 105i & 105s Security Platform Installation Guide
on page 103.
on page 42.
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Table of Contents
Troubleshooting
