Problem Of Starter Pack Dvd; Problem Of Bundled Software - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
5.8

Problem of Starter Pack DVD

[?] Unable to read the manuals
 Have you installed Adobe Reader to your computer?

To read the manuals, install Adobe Reader in your computer.
 Is an error message "Internet Explorer has stopped" displayed?
 Close the dialog box and continue the operation. When the same error message appears again,
double-click "version.xml" under the root directory of the DVD, and choose Yes in the dialog box.
[?] The menu item of Integrated Installation is gray
 Is your system environment suitable?

To run Integrated Installation, log on to the Windows on the server with an administrative account.
[?] The menu is displayed with a wrong language
 Is your system environment suitable?

Confirm the settings of Regional and Language Options. Specify the language settings of each tab to
English (US).
5.9

Problem of Bundled Software

[?] The installer is displayed by a wrong language or resulted in an error
 Is your system environment correct?

Confirm the settings of Regional and Language Options. Set the language settings of each tab to
English (US).
[?] The problem of NEC ESMPRO ServerAgentService (for Windows)

For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO
ServerAgentService Installation Guide (Windows) in Starter Pack.
[?] The problem of NEC ESMPRO Manager

For details of NEC ESMPRO Manager, see NEC ESMPRO Manager Installation Guide or online help.
Express5800/R120h-1E, R120h-2E Maintenance Guide
5. Troubleshooting
55