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Click Start > Control Panel > Performance and
Maintenance > Administrative Tools > Computer
Management and click Services and Applications >
Services. In the right pane, double-click Wireless Zero
Configuration and check if the Startup Type is Automatic
and the Status is Started.
Q
I cannot connect to an AP. (The wireless
connection is disconnected frequently.)
▶ Check the Network Key.
A
Right-click the Wireless Network Connections icon from
the Taskbar and click View available wireless networks.
If wireless networks are found, it indicates that the device
is operating properly but the network settings may have a
problem. Please check the Network Key (Encryption Key)
and the AP settings.
▶ Check if there is a device nearby using the same
frequency band.
A1 If there is a device nearby using the same frequency band
such as another wireless LAN device, wireless video
transceiver, microwave oven, plasma bulb, etc., channel
interference may occur. If you experience interference
from another device, it is recommended changing the AP
channel.
A2 When operating in EEE802.11g mode, if there is
a IEEE802.11b device operating nearby, you may
experience low data rates or even disconnection as it
operates in Hybrid mode.
▶ Check the authentication type.
A
A connection may be disconnected after a period of time
if the "Use IEEE 802.1x network authentication" option is
selected when IEEE 802.1x authentication is not being
used.
View the properties of the corresponding AP in the
Wireless Network Properties. In the Authentication
tab, unselect the "Use IEEE 802.1x authentication in
this network" option.
For detailed information on the authentication server,
ask your network administrator.
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