Factory Service Policies; Limited Warranty Policy; Factory Assistance By Telephone - NorthStar M3 Installation Manual

Limited warranty policy

Factory assistance by telephone

M3 GPS INSTALLATION MANUAL Revision D
SECTION THREE

Factory service policies

Northstar Avionics, a division of CMC Electronics, Inc., warrants the M3
free from defects in materials and workmanship for a period of two (2)
years from the date of shipment to an authorized dealer. This warranty
applies to the original purchaser and/or subsequent owner.
This warranty covers repair and/or replacement, at our option, of any parts
found to be defective, provided such defects, in our opinion, are due to
faulty material or workmanship, and are not caused by tampering, abuse,
or normal wear.
ALL WARRANTIES ARE F.O.B.
Northstar will not accept or pay for any charges for warranty work
performed outside of our plant.
This warranty applies only to products in normal use. It doesn't apply to
units or circuit boards defective due to improper installation, physical
damage, tampering, lightning or other electrical discharge, units with
altered serial numbers, or units repaired by unauthorized persons or in vio-
lation of Northstar service procedures.
Northstar Avionics assumes no responsibility for any consequential losses
of any nature with respect to any products or services sold, rendered, or
delivered.
The foregoing are the only warranties expressed or implied. No other war-
ranties exist.
Please feel free to call our technical staff for assistance with service or
installation at 978/897-7251 between 9:00 A.M. and 5:00 P.M. Eastern
Time, Monday through Friday. We do not accept collect calls. Please
have the serial number of the unit available when you call, along with as
many details of the problem as possible, including SNR readings, numbers
of PRNs in service, warning messages, and any other relevant information.
Northstar Avionics
30 Sudbury Road
Acton, Massachusetts 01720
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