Troubleshooting Error Messages; Led Status Legend; Common Windows Problems - Samsung CLP-300 User Manual

Troubleshooting Error Messages

When the printer experiences an error, the control panel will
indicate an error message with the indicator lights and the
Smart Panel program window will display to show the printer's
status or errors. Find the light pattern below that matches the
printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for green light on
symbol for red light on
LED pattern Possible Problem and Solution
When the LED is blinking, the corresponding
toner cartridge is low. Order a new toner
cartridge. You can temporarily improve print
quality by redistributing the toner. See
"Redistributing Toner" on page 5.2
When the LED is lit, the corresponding toner
cartridge is almost empty. Remove the old
toner cartridge and install a new one. See
"Replacing Toner Cartridges" on page 5.3
• When the LED is lit, the corresponding
toner cartridge is totally exhausted.
Remove the old toner cartridge and install
a new one. See "Replacing Toner
Cartridges" on page 5.3
• The lighting toner cartridge is wrong. Only
install a Samsung toner cartridge,
designed for your printer.
• A paper jam has occurred. To solve the
problem, see "Clearing Paper Jams" on
page 6.3.
• The front or top cover is opened. Close the
front or top cover.
• There is no paper in the tray. Load paper
in the tray.
• The waste toner container is not
installated or full. Check the container.
• Your system has some problems. If this
problem occurs, contact your service
representative.
symbol for red light blinking
symbol for light off
6.8
Solving Problems

Common Windows Problems

Problem
"File in Use" message Exit all software applications. Remove all software
appears during from the StartUp Group, then restart Windows.
installation. Reinstall the printer driver.
"General Protection Close all other applications, reboot Windows and
Fault", "Exception OE", try printing again.
"Spool32", or "Illegal
Operation" messages
appear.
"Fail To Print", "A printer These messages may appear during printing. Just
timeout error occurred." keep waiting until the printer finishes printing. If
messages appear. the message appears in standby mode or after
printing has been completed, check the
connection and/or whether an error has occurred.
The printer does not Incompatibility between the PDF file and the
print PDF file correctly. Acrobat products:
Some parts of graphics,
Printing the PDF file as an image may solve this
text, or illustrations are
problem. Turn on Print As Image from the
missing.
Acrobat printing options.
N
OTE
PDF file as an image.
N : Refer to the Microsoft Windows 98/Me/NT 4.0/2000/
OTE
2003/XP User's Guide that came with your PC for further
information on Windows error messages.
Possible Cause and Solution
:It will take longer to print when you print a