Samsung CLP-300 User Manual page 42

Problem
Back of
• Check for leaking toner. Clean the inside of the
printouts are
printer. See "Cleaning the Inside of the Printer" on
dirty
page 5.7.
Solid Color or
• The toner cartridge may not be installed properly.
Black pages
Remove the toner cartridge and reinsert.
• The toner cartridge may be defective and need
replacing. Install a new toner cartridge.
• The printer may require repair. Contact a service
A
representative.
Loose toner
• Clean the inside of the printer.
• Check the paper type and quality. See "Paper
Specifications" on page 8.1.
• Install a new toner cartridge. See "Replacing Toner
Cartridges" on page 5.3.
• If the problem persists, the printer may require
repair. Contact a service representative.
Character
Character voids are white areas within characters that
Voids
should be solid black:
• You may be printing on the wrong surface of the
paper. Remove the paper and turn it over.
A
• The paper may not meet paper specifications. See
page 8.1.
Horizontal
If horizontally aligned color or black streaks or
stripes
smears appear:
• A toner cartridge may be installed improperly.
AaBbCc
Remove the toner cartridge and reinsert.
• A toner cartridge may be defective. Install a new
AaBbCc
toner cartridge.
AaBbCc
• If the problem persists, the printer may require
AaBbCc
repair. Contact a service representative.
AaBbCc
Solution
Solving Problems
Problem
Curl
If the printed paper is curled or paper does not feed
into the printer:
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
• Change the printer option and try again. Go to
printer properties, click Paper tab, and set paper
type to Thin. Refer to the Software Section for
details.
An unknown image Your printer is probably being used at an altitude of
repetitively appears 1,000 m (3,280 ft) or above.
on a next few The high altitude may affect the print quality such as
sheets or loose loose toner or light imaging. You can set this option
toner, light print, or through Printer Settings Utility or Printer tab in
contamination printer driver's properties. Refer to the Software
occurs. Section for details.
6.7
Solution