Clearing Paper Jams - Samsung CLP-300 User Manual

Problem Possible Cause
Half the The page orientation
page is setting may be
blank. incorrect.
The paper size and
the paper size
settings do not
match.
The paper There is too much
keeps paper in the tray.
jamming.
An incorrect type of
paper is being used.
There may be debris
inside the printer.
The printer The printer cable is
prints, but loose or defective.
the text is
wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating system
is malfunctioning.
Pages print, The toner cartridge is
but are defective or out of
blank. toner.
The file may have
blank pages.
Some parts in the
printer may be
defective.
Solution
Change the page orientation in your
application. For details, see the
Software Section.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Or, ensure that the paper size in the
printer driver settings matches the
paper selection in the software
application settings you use.
Remove excess paper from the tray.
Check that the paper guides are set
correctly.
Use only paper that meets printer
specifications.
After opening the front cover,
remove the imaging unit and then
clear the debris.
Disconnect and reconnect the
printer cable. Try a print job that you
have already printed successfully. If
possible, attach the cable and
printer to another computer and try
a print job that you know works.
Finally, try a new printer cable.
Check the application's printer
selection menu to ensure that your
printer is selected.
Try printing a job from another
application.
Exit Windows and reboot the
computer. Turn the printer off and
then back on again.
Redistribute the toner. See page 5.2.
If necessary, replace the toner
cartridge.
Check the file to ensure that it does
not contain blank pages.
Contact a service representative.
Solving Problems
Problem Possible Cause
When you The setting in the
are using software application
Windows 98, is wrong.
the
illustrations
print
incorrectly
from Adobe
Illustrator.
The print The resolution is set
quality of to Normal or Draft.
photos is not
The resolution of the
good.
photo is very low.
Images are
not clear.
Your printer The oil used to
has an odd protect the fuser is
smell during evaporating.
initial use.

Clearing Paper Jams

N
: When removing paper that is jammed in the printer, if
OTE
possible always pull the paper in the direction that it normally
moves so as not to damage internal components. Always pull
firmly and evenly; do not jerk the paper. If the paper tears,
ensure that all fragments of paper are removed; otherwise a
jam will occur again.
If a paper jam occurs, the Status LED on the control panel lights
red. Find and remove the jammed paper.
To resume printing after clearing paper jams, you must open
and close the front cover or rear cover.
1
Pull the tray out of the printer and remove the jammed
paper.
6.3
Solution
Select Download as Bit Image in
the Advanced Options window of
the graphic properties window. Print
the document again.
Change the resolution to Best and
then try printing again.
If you increase the photo size in the
software application, the resolution
will be reduced. Reduce the photo
size.
After printing about 100 color pages,
there will be no more smell. It is a
temporary issue.