Internet Access; Wireless Internet Access - Huawei B2368 Series User Manual

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LTE CPE B2368 User's
Guide

27.4 Internet Access

Unable to connect to the Internet.
Step 1 Check the hardware connection and make sure that the LEDs behave according
Step 1 Check the hardware connection and make sure that the LEDs behave according
expectation. see also Quick Start Guide and section 1.5 of parts.
expectation. see also Quick Start Guide and section 1.5 of parts.
expectation. see also Quick Start Guide and section 1.5 of parts.
step 2 Make sure that you correctly entered all parameters LTE APN your service provider.
step 2 Make sure that you correctly entered all parameters LTE APN your service provider.
step 3 If you want to connect to the Internet via a wireless network, make sure the settings
step 3 If you want to connect to the Internet via a wireless network, make sure the settings
wireless LAN client devices correspond to the parameters of the access point (AP).
step 4 If you want to connect to the Internet via a wireless network, make sure that the network
step 4 If you want to connect to the Internet via a wireless network, make sure that the network
WLAN active, whether by pressing the WPS / WLAN or screen Network Settings> WiFi 2.4 GHz / 5 GHz WiFi>
General.
step 5 Unplug all cables from the modem and repeat the steps in the Quick Start Guide.
step 5 Unplug all cables from the modem and repeat the steps in the Quick Start Guide.
step 6 If the problem persists, contact your ISP.
step 6 If the problem persists, contact your ISP.
- - - - End
Suddenly I can not connect to the Internet. Internet access via LTE modem was normally available, but
ceased to function.
Step 1 Check the hardware connection and make sure that the LEDs behave according
Step 1 Check the hardware connection and make sure that the LEDs behave according
expectation. see also Quick Start Guide and section 1.5 of parts.
expectation. see also Quick Start Guide and section 1.5 of parts.
expectation. see also Quick Start Guide and section 1.5 of parts.
step 2 Turn off and turn on the LTE modem.
step 2 Turn off and turn on the LTE modem.
step 3 If the problem persists, contact your ISP.
step 3 If the problem persists, contact your ISP.
- - - - End
Internet connection is slow or intermittent.
Step 1 It is possible that the network bandwidth was exhausted. Check the LEDs - see
Step 1 It is possible that the network bandwidth was exhausted. Check the LEDs - see
Step 1 It is possible that the network bandwidth was exhausted. Check the LEDs - see
Step 1 It is possible that the network bandwidth was exhausted. Check the LEDs - see
Section 1.6 If LTE modem sends and receives a lot of data, try closing some applications that use the Internet,
especially by sharing in peer-to-peer networks.
step 2 Turn off and turn on the LTE modem.
step 2 Turn off and turn on the LTE modem.
step 3 If the problem persists, contact your network administrator or dealer. You can also try
step 3 If the problem persists, contact your network administrator or dealer. You can also try
One of the solutions recommended in this manual.
Advanced recommendations
Check the setting of quality of service (QoS). If the QoS control off, consider activating. If QoS is
enabled, consider increasing or decreasing the priority for some applications.
- - - - End

27.5 Wireless Internet access

What factors can cause intermittent or unstable wireless connection? How can I solve this problem?
Issue 01
Copyright © Huawei Technologies Co., Ltd.
27 Troubleshooting
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