NEC DS1000 Correspondence Course Workbook page 158

DS1000/2000 Correspondence Course
System Programming
Overflow for Key Ring Calls
158 DS1000/2000 Workbook
So they are not forgotten, unanswered calls automatically ring co-worker's
extensions.
A Key Ring trunk rings an extension according to the settings in Program 1805 -
Ring Assignment. Multiple extensions can be enabled to ring immediately or after
a programmed delay for each incoming trunk call. In addition, under certain con-
ditions other types of trunk calls divert to Key Ring if unanswered. The following
conditions also initiate Key Ring:
Direct Inward Line
An unanswered DIL diverts to Key Ring if unanswered at the extension to
which it is terminated (refer to the Direct Inward Line feature in the DS1000/
2000 Software Manual for more).
Hold
Calls left on Hold too long recall the extensions that initially placed them on
Hold. If still unanswered, they divert to Key Ring.
Park
Calls parked in orbit recall the extension that initially parked them. If unan-
swered, the call diverts to Key Ring.
Transfer
An unanswered Transfer recalls the extension that initially transferred it. If
still unanswered, the trunk diverts to Key Ring.
If unanswered, Key Ring calls can route to a programmed overflow destination.
The overflow destination can be an extension, Ring Group, UCD Group or Voice
Mail. You can set up separate Key ring overflow destinations for the day mode and
at night. If unanswered at the overflow destination, the call again diverts to Key
Ring. Note that a Key Ring trunk goes into the night mode when any extension
with night mode capability presses their Night key. Refer to Night Service/Night
Ring in the DS1000/2000 Software Manual for additional programming informa-
tion.
Conditions
None
Default Setting
Enabled for all extensions (In DS2000 software version 02.01.007 and higher,
Key Ring is enabled by default only at extensions 300-315.)
Key Ring
NEC America