Panasonic KX-TAW848 Features Manual page 26

1.2 Receiving Group Features
Group Member [620]), and can belong to more than one group.
[Programming Example: ICD Group]
A
Group Floating Group
*1
No. Extn. No. Name
1 290 Sales
2 291 Engineering
3
*1 ICD Group Floating Extension Number [622]
*2 ICD Group Name [623]
ICD Group Distribution Method [624]
*3
*4 Maximum Number of Agents [632]
Queuing Call Capacity [628]
*5
*6 Queuing Hurry-up Level [629]
Overflow Time [626]
*7
*8 Destination for Overflow Time Expiration [625]/Destination When All Busy [627]
The tenant number programmed here is used to determine:
*9
a)
The audio source for Music on Hold
b)
The Time Table used by each ICD group. (Selecting tenant 3 means the group will use
Time Table 3, for example.)
Items A through F in the programming example above are described in the following diagram.
26 Feature Guide
B C
Max. No. of
Distribution
Busy Extensions
*2 *3
Method
(No. of Agents)
3
Ring
Max.
UCD
D E F
Queuing
Hurry-up Overflow
Call
*6
Level Time
*4 *5
Capacity
5
3 60
11
8 90
*8
Overflow Destination
*7
Day Lunch Break Night
100 103 100 100
200 203 200 200
Tenant
*9
No.
1
5