Samsung iDCS500 Manual page 88

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E E E E ****************************** INDIVIDUAL STATIONS **************************

<—————————————————— OUTSIDE CALL —————————————————> <-INTERCOM->

2 2 2 2

3 3 3 3

4 4 4 4

EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP ANSD DIALED

201

0000 0000

202

0000 0000

203

0000 0000

204

0000 0000

205

0000 0000

1. OUTSIDE CALLS

These statistics are for outside calls that in any way reach individual stations or devices.

2. EXT

Listing of all extension numbers in the system. This also includes AA, VM, and CADENCE ports.

3. STATION NAME

The name for each particular station as programmed in MMC 104.

4. ATTA

Average Time To Answer for stations is counted in the number of seconds that ringing signal is

applied to a station for trunk calls and recalls. The ATTA is the sum of all answered times

divided by the answered call count. Use the same calculation method as used for individual

trunk ATTA.

5. ANSD

This is a count of how many times an outside call was answered by the specific station. Outside

callers recalling a station are not counted again when they are answered.

6. NOT-ANSD

This is a count of how many times a trunk call was directed to the station but was not answered by

this station.

7. DIALED

Peg count of how many times the station made a valid outside call. An outside call is defined by

the SMDR start time in MMC 501.

8. ICM-TRSF

This is the number of times a trunk call was successfully transfered to another station using the

intercom. It includes both screened and unscreened transfer.

9. TRK–TRK

This is the number of times a trunk call was transfered to another trunk (tie line) This is called a

trunk–to–trunk transfer. This field gets pegged every time the station completes a trunk to trunk

transfer.

10.PICKUP

This is a count of the outside calls that were picked up by the specific station. Picked-up calls are

calls that are not ringing at your station but were answered by you. This peg count is separate

from the number of answered call in #5 of Individual Stations section E.

5 5 5 5

6 6 6 6

7 7 7 7

0000

1 1 1 1

8 8 8 8

9 9 9 9

0000

0000 0000

0000

0000 0000

0000

0000 0000

0000

0000 0000

0000

0000 0000

4-49

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Samsung iDCS500 Manual page 88

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