Samsung iDCS500 Manual page 65

4-26 Chapter 4
Business Feature Package
Keyset users can be given an external call forward button to forward their calls to an external phone
number. Each outside line may be programmed to either follow or ignore station call forwarding.
A per-station option controls whether internal calls forward to voice mail or not. Single line
telephones must have the system administrator program this feature for them.
Call Logs
With the call log feature, a display keyset user can review up to 50 of the last incoming calls from the
Caller ID review list or up to 50 of the last external telephone numbers that were dialed. The
numbers can be viewed, stored and/or dialed using the associated soft keys. LCR must be enabled
for dialing and storing numbers from the CID review list. Optional hardware and/or software may
be needed for Caller ID.
NOTE: Call Logs are only available with a LAN module installed on the MCP card.
Call Pickup
With directed call pickup, a user can answer calls ringing at any station by dialing a code plus that
extension number. The group pickup feature allows the user to answer any call ringing within a
pickup group. Pickup keys may be customized with extenders to allow pickup from a specific
station or pickup group. The iDCS 500 has 99 programmable pickup groups.
Direct Station Selection (DSS)
Programmable keys can be assigned as DSS keys and associated with extension numbers. Users
press these keys to call or transfer calls to the assigned stations.
Do not Disturb (Override)
The DND Override feature allows a keyset with a DND Override key (DNDO) and the appropriate
class of service to override the DND setting at a called keyset. This will allow a user to go into DND
while waiting for an important call and have that call transferred to them via a screened transfer from
a station (for example the users secretary) with a DNDO key.
Do not Disturb (Programmable)
The Do Not Disturb (DND) feature is used to stop all calls to a station. System programming can
allow or deny use of the DND feature for each station. Parties calling a station in DND will receive
reorder tone. When in DND mode, calls may be forwarded to another destination. See Forward
DND option. A keyset without a DND button can activate DND via the feature access code. The
ANS/RLS key will flash at 112 ipm (rapidly) when DND is set. There is a programmable option to
allow a C.O. line to override DND at its ring destination if that destination is a single station.
Door Lock Release
Stations programmed to receive calls from a door phone can dial a code to activate a contact closure
for control of a customer-provided electronic door lock.
Exclusive Hold
Pressing HOLD twice will hold a call exclusively at a station so no other station can pick up that call.
Intercom calls are automatically placed on exclusive hold.