Error Messages; Error Code List - Casio QT-6100 Service Manual

9. ERROR CODE LIST

9-1

Error messages

When an error occurs on a QT-6100 terminal, a buzzer sounds and the appropriate error
message appears on the main display, indicating what action to take.
The following table lists the error messages and describes the action to take.
Prompt message
Operator mistake.
E001 Wrong mode.
E003 Wrong operator.
E005 Insufficient memory.
E011 Close the drawer.
E012 Journal paper end.
E014 Receipt paper end.
E015 Check R/J printer.
E016 Change back to REG
mode.
E017 Enter Check/TBL number.
E018 Enter Table number.
E019 Enter Number of covers.
E020 Enter Seat number.
E023 Stock running short.
E024 No stock is available.
E028 Not found PLU or C/D is
mismatch.
E029 No registration is pos-
sible while you are in the
tender operation.
E031 Press ST key before
Finalization.
E033 Enter tendered amount.
E035 Change amount exceeds
the limit.
E036 Remove money from the
drawer.
E037 Digit or Amount Limita-
tion Over.
E038 Perform Money Declara-
tion
E040 Issue Guest Receipt.
E041 Print Validation.
E044 Print Cheque.
E045 Print Check-Endorse-
ment.
E046 REG Buffer Full. Please
Finalize or NB.
E047 Print bill.
E048 Insert Slip Paper and
retry.
E049 CHECK memory full.
E050 Detail memory full.
Meaning
Operation error
Check tracking (Open mode error)
Error clerk/Error clerk in check tracking
Memory allocation over
Drawer compulsory
Journal paper end
Receipt paper end
Internal R/J printer error
Prohibit plural operation in REF/REG–
mode
Check number compulsory
Table number compulsory
Cover compulsory
Seat number compulsory
Alarm when any item drops below its
programmed minimum stock quantity
during registration.
Error when actual stock value for a reg-
istration items is a negative value.
Scanning PLU is not found or OBR code
is mismatched.
Attempted registration whilst partial ten-
der operation is being done.
ST compulsory
Amount tender compulsory
Change amount exceeds the limit.
Contents of the drawer exceed the pro-
grammed limit — Sentinel function.
H.D.L., H.A.L., L.D.L. error
Money declaration compulsory
Guest receipt compulsory
Validation compulsory
Check print compulsory
Check endorsement compulsory
Registration buffer full
Slip compulsory
Alarm when no paper is inserted in the
Slip.
Check tracking index full/near end
Check tracking memory full/near end
— 66 —
Action
Perform proper operation.
Return the mode to its original setting.
Input correct check number or assign the
proper clerk.
Reallocate memory.
Close cash drawer.
Replace journal paper.
Replace receipt paper.
Check the internal R/J printer.
Switch to another mode and then back to
the REF/REG– mode again.
Input a check number.
Input a table number.
Enter the number of customers.
Input a seat number.
Perform stock maintenance.
Perform stock maintenance.
Re-enter the PLU code.
Finalize the transaction.
Press ST key.
Enter tendered amount.
Enter amount tendered again.
Perform pickup operation.
Enter correct unit price/amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Perform check print operation.
Perform check endorsement operation.
Finalize the transaction.
Allocate sufficient buffer.
Perform slip printing operation.
Insert new slip paper.
Finalize and close the check number cur-
rently used.
Finalize and close the check number
currently used.