Customizing Phone Softkeys - Cisco SPA 525G2 Administration Manual

Customizing Cisco SPA and Wireless IP Phones

Customizing Phone Softkeys

Customizing Phone Softkeys
NOTE
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
NOTE
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide
This feature is unavailable on the Cisco SPA 300 Series and Cisco SPA 500 Series
IP Phones using SPCP.
The Cisco SPA 300 Series and Cisco SPA 500 Series IP phones have four softkeys
on the screen that, when pressed, perform certain actions. (The Cisco SPA 301
and Cisco SPA 501 do not have any softkeys.)
The default softkeys (when the phone is in an idle state) are Redial, Directory, Call
Forward, and Do Not Disturb. Other softkeys are available during specific call
states (for example, if a call is on hold, the Resume softkey displays).
You can customize the softkeys displayed on the phone. To program softkeys:
Log in to the configuration utility.
Click Admin Login and advanced.
Click the Phone tab.
(Cisco SPA 525G/525G2 only) Under Programmable Softkey Enable, choose yes.
Edit the softkeys depending on the call state in which you want the softkey to
display. See the following table for information about softkeys.
Click Submit All Changes.
In the Programmable Softkeys section, each phone state is displayed and the
softkeys that are available to display during that state are listed. Each softkey is
separated by a semicolon. Softkeys are shown in the format:
softkeyname|[position]
softkeyname
where is the name of the key and
displayed on the phone screen. Positions are numbered, with position one
displayed on the lower left of the screen, followed by positions two through four.
Additional positions are accessed by pressing the right arrow key on the phone. If
no position is given for a softkey, the key will "float" and appears in the first
available empty position on the screen.
On the Cisco SPA 525G/SPA525G2, in the Off Hook State, the More softkey is fixed
in position 4 and cannot be changed.
The table below lists each softkey and the phone state under which the softkey
displays. You can have a maximum of 16 softkeys for each call state field.
position
is where the key is
3
52