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Cisco 501G User Manual

Spa 500 series ip phones
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USER GUIDE
Cisco Small Business Pro
SPA 500 Series IP Phones
Models 501G, 502G, 504G, 508G, and 509G
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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Summary of Contents for Cisco 501G

  • Page 1 USER GUIDE Cisco Small Business Pro SPA 500 Series IP Phones Models 501G, 502G, 504G, 508G, and 509G VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 3: Table Of Contents

    Upgrading Your Phone’s Firmware Determining Your Current Firmware Version Download the Firmware Get Your Phone’s IP Address Install the Firmware Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 4 Forwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the Phone Stopping Call Forwarding Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 5 Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 6 Configuring Date and Time Parameters on Your Phone Setting Your Phone’s Date and Time Using Star Codes Using the Interactive Voice Response Menu on the Cisco SPA 501G Advanced Procedures for Technical Support Personnel Rebooting Your Phone Chapter 5: Using the Web Interface...
  • Page 7 Contents Configuring the Phone Screen Saver Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S...

  • Page 8: Chapter 1: Getting Started

    This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP Phone. The Cisco Small Business Pro IP Phone features vary, depending on the type of call NOTE control system that you are using. T T his document describes using the Cisco Small Business Pro IP Phones with a SIP phone system, such as the Cisco SPA 9000 Voice System or a Broadsoft or Asterisk system.
  • Page 9 How to use the Cisco SPA Attendant Console 500S. Appendix A Where to Go From Here Lists of and links to related documentation. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 10: Overview Of The Cisco Small Business Pro Ip Phones

    You can power the phones by connecting them to a switch that provides Power over Ethernet (PoE), or by using an optional PA100 power adapter. The following table shows the Cisco Small Business Pro IP Phones covered in this document and their respective features:...

  • Page 11: Understanding Your Phone's Lines And Buttons

    Use the following graphic and table to identify the parts of your phone. Phone Components Figure 1 Phone Components The photo above shows the Cisco SPA 509G to illustrate the Cisco Small Business Pro IP Phone features. Other models differ. See the “Overview of the Cisco Small Business Pro IP Phones”...
  • Page 12 Press to access voice mail (must be set up by your phone system administrator). Hold button Press to place a call on hold. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 13: Softkey Buttons

    The softkey buttons on your phone display may vary depending on your phone model and the phone system setup. (Softkey buttons are not available on the Cisco SPA 501G.) Press the R R ight Arrow or L L eft Arrow keys on the navigation button to view additional softkey buttons.
  • Page 14 Must be configured by your phone system administrator. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Using Keypad Shortcuts

    LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to obtain your IP address on the Cisco SPA 504G, press the S S etup button and dial 9 9 .

  • Page 16: Cisco Spa 500S Attendant Console

    Cisco SPA 500S Attendant Console Menus and options vary depending on phone model. NOTE Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 17: Caring For Your Phone

    Business Pro IP phones, providing 32 three-color (red, green, and amber) programmable LEDS, with support for Broadsoft Busy Lamp Field and Asterisk Line Monitoring. The Cisco SPA 500S attaches to the IP phone with the attachment arm provided (not shown). It obtains power directly from the IP phone and does not require a separate power supply.

  • Page 18: Chapter 2: Installing Your Phone

    Installing Your Phone This chapter describes how to install your Cisco Small Business Pro IP Phone and connect it to your network. It contains the following sections: • Before You Begin, page 12 • Phone Connections, page 12 • Connecting the Handset, page 13 •...

  • Page 19: Before You Begin

    (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available. The RJ-11 port marked “AUX” is reserved for connection with the Cisco SPA 500S NOTE Attendant Console that works with the IP phones.

  • Page 20: Connecting The Handset

    Do not attach the desk stand if you want to mount the phone to the wall. If you are NOTE attaching a Cisco SPA 500S attendant console, attach the console before attaching the desk stand. Connect the phone stand by lining up the tabs on the stand with the slots on the STEP 1 phone body.

  • Page 21: Mounting The Phone To The Wall (Optional)

    To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 22 Push the MB onto the phone’s base. Slide the MB upwards to lock it in place. STEP 3 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 23 Mounting the Phone to the Wall (Optional) (Optional) If a Wi-Fi or PoE dongle is installed, place in the tray. STEP 4 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 24 Installing Your Phone Mounting the Phone to the Wall (Optional) Plug in the Ethernet and power cables. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 25: Reversing The Handset Retention Tab

    Push the latch in. STEP 1 Slide the retention tab up until it detaches from the phone. STEP 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 26: Connecting The Power

    Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 27: Connecting Your Phone To The Network

    Connecting the Phone to the Wireless Network You can use the Cisco WBP54G Wireless-G Bridge for Phone Adapters to connect the IP phone to a Wireless-G network instead of the wired local network. This procedure requires the optional Cisco SPA 9000 Voice System IP Phone NOTE PA100 power adapter to provide power to the WBP54G.

  • Page 28: Connecting A Pc To Your Phone (Optional)

    Wired headsets—Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 29: Verifying Phone Startup

    LCD screen, softkeys are displayed over their associated soft buttons. On models with no screen, such as the Cisco SPA 501G, the lines should glow green and you should hear a dial tone when picking up the handset or pressing the speakerphone button.

  • Page 30: Upgrading Your Phone's Firmware

    To upgrade your phone’s firmware, do one of the following: • Download the firmware from the Cisco website and install it from your PC. See the following section for instructions. • Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your Cisco phone is part of a Cisco SPA 9000 Voice System network).

  • Page 31: Download The Firmware

    STEP 1 Enter 1 1 10, then press # # . The IP address is recited. STEP 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 32: Install The Firmware

    Click O O K to dismiss the status message of the upgrade. STEP 7 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 33: Chapter 3: Using Basic Phone Functions

    Using the Call History Lists, page 46 • Setting or Changing a Phone Password, page 48 • Accessing Voicemail, page 48 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 34: Using Phone Hardware And Accessories

    Sending Audio to the Phone Speaker Choosing this option sends audio to the speaker when the handset is lifted. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 35: Choosing Your Preferred Audio Device

    Press o o ption to view your choices. When the option you want is displayed, press STEP 4 Press s s ave. STEP 5 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 36: Adjusting Call Volume And Muting

    Adjusting the Ringer Volume To adjust the ringer volume, press the V V olume button when the handset is on the phone and the speaker button is off. Press S S ave (except on the Cisco SPA 501G model). Using Mute To mute the phone microphone, speaker, or headset microphone, press the M M ute button on the phone.

  • Page 37: Using Dial Assistance

    H H old button to place the call on hold and answer the incoming call. To return to the first call, press the line button for the call or select it using the U U p or Down navigation button and press the R R esume softkey (Cisco SPA 502G). Using Dial Assistance If dial assistance is enabled, when placing calls, you’ll see a list of matching...

  • Page 38: Resuming A Call

    Using Basic Phone Functions Resuming a Call Resuming a Call To resume the call, press the flashing red line button for the call. (On the Cisco SPA 502G, press the r r esume softkey.) Ending a Call To end a call: •...

  • Page 39: Performing An Attended Transfer

    If you hang up before the second call rings, the transfer fails and the first call is disconnected. If you misdial, use the d d elChar, c c lear, or c c ancel key (not applicable to the Cisco SPA 502G) to make your changes before the call is transferred.

  • Page 40: Transferring A Held Call To An Active Call

    Lift the handset or press d d ial to automatically dial the selected number. STEP 3 Cisco SPA 501G: To redial the last number, press the R R edial button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 41: Viewing And Returning Missed Calls

    Press the S S etup button. b. Select C C all History. c. Select M M issed Calls. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 42: Turning The Missed Calls Shortcut On And Off

    Interface; see the “Configuring Call Forwarding” section on page For the Cisco SPA 501G, you can only use the IP Phone Web Interface or star codes NOTE to set call forwarding. See the instructions below for the appropriate star codes.

  • Page 43: Forwarding All Calls

    Press the S S etup button and select C C all Forward > C C FWD Busy Number. STEP 1 Press the e e dit softkey. STEP 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 44: Forwarding Calls When You Don't Answer The Phone

    Enter the number of seconds to delay forwarding calls, if there is no answer at your STEP 2 phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 45: Stopping Call Forwarding

    You can also set Do Not Disturb from your PC using the IP Phone Web Interface; see the “Setting Do Not Disturb” section on page For the Cisco SPA 501G, you can only set Do Not Disturb in the IP Phone Web NOTE Interface or by using the star code.

  • Page 46: Deactivating Do Not Disturb

    You can also turn call waiting on and off from your PC using the IP Phone Web Interface. See the “Configuring Call Waiting” section on page Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 47: Picking Up A Call

    Using Basic Phone Functions Picking Up a Call For the Cisco SPA 501G, you can only configure Call Waiting in the IP Phone Web NOTE Interface or by using the star code. Using the Setup button: Press the S S etup button.

  • Page 48: Parking A Call

    “on hold” music or messages. You or another person must then “unpark” the call. STEP 3 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 49: Placing A Three-Way Conference Call

    Dial the second person’s telephone number. STEP 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 50: Conferencing A Held Call With An Active Call

    If you have more than one call on hold, choose the held call you want to conference in by pressing the line button of the call on hold. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 51: Using The Phone Directories

    When finished with the name, use the navigation button to go down to the Number field. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 52: Using The Corporate Directory

    STEP 2 The name of the LDAP directory is configured by the phone administrator and can NOTE differ. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 53: Using The Call History Lists

    You can also view the Call History Lists from your PC using the IP Phone Web Interface. See the “Viewing Call History Lists” section on page You can only view call history lists for the Cisco SPA 501G using the IP Phone Web NOTE Interface.

  • Page 54: Calling From The Call History Lists

    Edit the information (if desired) and press s s ave again. The entry is added to your STEP 3 directory. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 55: Setting Or Changing A Phone Password

    Scroll to V V oice Mail and press s s elect. STEP 2 Enter the number to dial for voicemail. For a Cisco SPA 9000 Voice System, this is STEP 3 normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line.

  • Page 56: Chapter 4: Using Advanced Phone Features

    Configuring Date and Time Parameters on Your Phone, page 60 • Using Star Codes, page 60 • Using the Interactive Voice Response Menu on the Cisco SPA 501G, page 62 • Advanced Procedures for Technical Support Personnel, page 65 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

  • Page 57: Configuring Privacy And Security Features

    “Blocking Caller ID,” on page 71 and the “Blocking Anonymous Calls,” on page For the Cisco SPA 501G, configure these features using the IP Phone Web Interface NOTE or use the star codes (described below). Blocking Caller ID You can block Caller ID from your phone so that your phone number will not appear to the person you call.

  • Page 58: Using Secure Call

    With the secure call feature, the active call is encrypted so that others cannot eavesdrop. Before enabling Secure Call, ask your service provider if Secure Call is available. Using the S S etup button (not applicable to Cisco SPA 501G): Press the S S etup button. STEP 1 Select P P references.

  • Page 59: Enabling Dial Assistance

    If you enable dial assistance, when you place calls, the LCD will display phone numbers based on the best matched entries in the Directory and Call History lists. Dial assistance is not available on the Cisco SPA 501G. NOTE To enable dial assistance: Press the S S etup button.

  • Page 60: Creating Speed Dials On Unused Line Buttons

    After creating the speed dial, it displays next to the line button. Press the line STEP 4 button to use the speed dial. For the Cisco SPA 501G or Cisco SPA 502G, your phone administrator can use the NOTE web interface to create speed dials on unused line buttons. This is an administrative function available from the A A dmin >...

  • Page 61: Using Speed Dials

    You do not have to accept the page. Your phone must be part of a Cisco SPA 9000 Voice Network to use this feature. NOTE Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 62: Paging Another Phone

    • Green: Line is idle. • Red (steady): Line is active or in use. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 63: Customizing Your Lcd Screen

    Pressing the R R ight navigation button increases the contrast. Press s s ave. STEP 3 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 64: Changing The Screen Backlight Settings

    To configure your screen saver: Press the S S etup button. STEP 1 Select S S creen Saver Mode. STEP 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 65 Date/Time—Overlays the date and time onto the picture. Press o o k. STEP 3 Press s s ave. STEP 4 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 66: Turning On The Screen Saver

    Scroll through the ring tones and press p p lay to play the highlighted ring tone. Press STEP 4 select to choose the highlighted ringtone for that extension. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 67: Configuring Date And Time Parameters On Your Phone

    Following is a list of commonly-used star codes. Some star codes may not be available to you; consult your system administrator for more information. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 68 Forwarding Calls, page Deactivate Call Forward All. See Forwarding Calls, page Activate anonymous call blocking. See Blocking Anonymous Calls, page Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 69: Using The Interactive Voice Response Menu On The Cisco Spa 501G

    Perform a blind transfer. Transferring Calls, page *Requires that your IP phone be part of a Cisco SPA 9000 Voice System network. **Requires that the paged extension be part of a Cisco SPA 9000 Voice System network. Using the Interactive Voice Response Menu on the Cisco SPA 501G The Cisco SPA 501G provides an interactive voice response menu.
  • Page 70 Using Advanced Phone Features Using the Interactive Voice Response Menu on the Cisco SPA 501G Typical options you might use are listed in the following table: Number Option Tells you if Dynamic Host Configuration Protocol (DHCP) is enabled. Recites the IP address of the phone.
  • Page 71 Using Advanced Phone Features Using the Interactive Voice Response Menu on the Cisco SPA 501G Number Option Set a static IP address. Enter the address (use * to enter the “.” value), then press #. To save, press 1 1 ; to review, press 2 2 ; to re-enter, press 3 3 ; to exit, press * * .

  • Page 72: Advanced Procedures For Technical Support Personnel

    To access advanced menus on the Cisco SPA 502G, SPA 504G, SPA 508G, and SPA 509G, follow the procedures below. For the Cisco SPA 501G, many of these options can be performed in the IVR. See the “Using the Interactive Voice...

  • Page 73: Rebooting Your Phone

    At the IVR menu, enter 732668, then press #. STEP 2 Hang up to begin the reboot. STEP 3 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 74: Chapter 5: Using The Web Interface

    Using the Web Interface Your Cisco IP Phone provides a web interface to the phone that allows you to configure some features of your phone using a web browser. This chapter contains the following sections: • Logging in to the Web Interface, page 68 •...

  • Page 75: Logging In To The Web Interface

    Personal Directory—Contains your personal address book. • Attendant Console Status—Provides information about Cisco SPA 500S attendant consoles, if installed. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 76: Setting Do Not Disturb

    Log in to the web interface. STEP 1 In the V V oice tab, click the U U ser tab. STEP 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 77: Configuring Call Waiting

    Choose y y es or n n o to enable or disable. STEP 4 At the bottom of the page, click S S ubmit All Changes. STEP 5 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 78: Blocking Caller Id

    Choose y y es or n n o to enable or disable. STEP 4 At the bottom of the page, click S S ubmit All Changes. STEP 5 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 79: Using Your Personal Directory

    Placed—Shows the last 60 numbers dialed from your phone. • Answered—Shows the caller ID of the last 60 answered calls. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 80: Creating Speed Dials

    Under S S upplementary Services, in the Text Message field, choose y y es. STEP 3 Click S S ubmit All Changes. STEP 4 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 81: Adjusting Audio Volume

    Enter a volume between 1 and 10, with 1 being the lowest. Click S S ubmit All Changes. STEP 3 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 82: Changing The Lcd Contrast

    Screen Saver Icon: The display type: A background picture. The station time in the middle of the screen. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 83 The station date and time in the middle of the screen. Click S S ubmit All Changes. STEP 3 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 84: Chapter 6: Using The Cisco Spa 500S Attendant Console

    Using the Cisco SPA 500S Attendant Console This chapter describes how to install and use the Cisco SPA 500S Attendant Console with your IP Phone. Figure 1 Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP)

  • Page 85: Connecting The Cisco Spa 500S Attendant Console To The Ip Phone

    The Cisco SPA 500S attaches to the IP phone with the attachment arm provided. It obtains power directly from the IP phone and does not require a separate power supply. Two Cisco SPA 500S units can be attached to a single IP phone to monitor a total of 64 separate lines.

  • Page 86: Connecting A Single Cisco Spa 500S

    Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the IP Phone Connecting a Single Cisco SPA 500S Turn both the IP phone and Cisco SPA 500S face down. STEP 1 Align the screw hole in the IP phone with one of the holes on the attachment arm.
  • Page 87 Connecting the Cisco SPA 500S Attendant Console to the IP Phone Using an attachment arm screw, secure the attachment arm to the IP phone. STEP 4 Align the right screw hole in the Cisco SPA 500S with the unused hole on the STEP 5 attachment arm.
  • Page 88 CAUTION only the auxiliary cable provided with the Cisco SPA 500S. Locate the AUX IN port on the back of the Cisco SPA 500S. Connect one end of the STEP 8 auxiliary cable to this port. Locate the AUX port on the back of the IP phone. Connect the other end of the STEP 9 auxiliary cable to this port.
  • Page 89 Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the IP Phone Route the auxiliary cable inside the cable slot of the Cisco SPA 500S. STEP 10 Attach the appropriate desktop stand to each unit.

  • Page 90: Connecting A Second Cisco Spa 500S

    “Connecting the Cisco SPA 500S Attendant Console to the IP Phone” section on page Align the left screw hole in the first Cisco SPA 500S with one of the holes on the STEP 2 attachment arm. Insert the pegs on the attachment arm into the peg holes on the Cisco SPA 500S.
  • Page 91 Do not plug a telephone line cord into the AUX port. Use only the auxiliary cable CAUTION provided with the Cisco SPA 500S. Locate the AUX OUT port on the back of the first Cisco SPA 500S. Connect one STEP 7 end of the auxiliary cable to this port.

  • Page 92: Configuring The Cisco Spa 500S

    To configure the Cisco SPA 500S: • If the Cisco SPA 500S and attached IP phone are part of a Cisco SPA 9000 Voice System, we recommend that you use the Cisco SPA 9000 Setup System Wizard.

  • Page 93: Using The Cisco Spa 500S

    Off: The line is not configured. • Transfer an active call by pressing the line button on the Cisco SPA 500S. (This requires that the line button is configured as a speed dial for the number to which you are transferring).

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