Getting Started
Overview of the Phones
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide
This chapter contains basic information on Cisco SPA 300 Series, Cisco SPA 500
Series and Cisco Wireless-G IP Phones. It includes the following sections:
•
Overview of the Phones, page 2
•
Network Configurations, page 4
•
Prerequisites, page 7
•
Upgrading Firmware, page 8
•
Using the Web-Based Configuration Utility, page 12
•
Viewing Phone Information, page 19
•
Using IVR on the Cisco SPA 301 and Cisco SPA 501G IP Phone, page 19
The Cisco SPA IP Phone family is a line of full-featured VoIP (Voice over Internet
Protocol) phones that provide voice communication over an IP network. They
provide all the features of traditional business phones, such as call forwarding,
redialing, speed dialing, transferring calls, conference calling and accessing voice
mail. Calls can be made or received with a handset, a headset, or a speaker.
1
2