Place/Receive Calls; Answering A Call; Dialing A Number Or Extension; Attended Transfer - Cisco 525 End 2012 User Manual

Place/Receive Calls

Answering a Call

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Welcome to Personal and Workplace
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Pick up the handset, press the Answer soft key, or press Speakerphone key.

Dialing a Number or Extension

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Pick up the handset, or use the speaker phone key and dial the extension or number.
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Press the Dial soft key
Note: You may switch to a different call mode during a call in progress by pressing the Speakerphone key , or picking up the
handset.

End a Call

Hang up the handset, or press the Speaker phone button to end call.

Place a Call on hold

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While you are on a call, press the Hold Button.
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To resume the call, press the Resume soft key
Tra
nsferring a call (Attended, Blind)

Attended Transfer

Follow the steps below to announce the call prior to transferring.
Step Action
1 During the call, press the Transfer soft key.
2 Dial the number or extension you wish to transfer the call, press the Dial soft key
then announce the caller.
3 Press the Transfer soft key again to connect the parties.
4 If the party is unavailable press the cancel soft key to bring the caller back to you.
Blind Transfer (unattended)
Follow the steps below to transfer the call without an announcement.
Step Action
1 During the call, use the Right Arrow key, and select the Blind Xfer soft key
2 Enter the number or extension
3 Press Dial soft key and Hang up
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Speaker Key