Upgrading The System Software - Cisco TelePresence System C20 Administrator's Manual

Cisco TelePresence System Quick Set C20 / C20 Plus and Profiles using C20
Contents Introduction

Upgrading the system software

From the Upgrade Software page you can initiate software
upgrades and add a release key and option keys.
Software versions
This video conference system is using TC software.
NOTE: Contact your system administrator if you have
questions about the software version.
Software release notes and upgrade files
For a complete overview of the news and changes, we
recommend reading the Software Release Notes (TC4).
Go to:
http://www.cisco.com/en/US/products/ps11422/
tsd_products_support_series_home.html
Downloading new software
For software download, go to:
http://www.cisco.com/cisco/
software/navigator.html
Release key
The release key is required to be able to use the released
software.
Contact your Cisco representative to obtain the release key.
Option key
An option key is required to activate any optional functionality,
and you may have several option keys in your system. The
available options are:
• Premium resolution
• High definition
• Dual display
Contact your Cisco representative to obtain the option key(s).
D14637.06 Profile C20 and Quick Set C20 Administrator Guide TC4.2, July 2011.
Copyright © 2010-2011 Cisco Systems, Inc. All rights reserved.
Web interface Web interface Advanced settings
1. Add the release and option keys
Contact your Cisco representative to obtain the required
key(s). If you will add both a release key and one or more
option keys, the correct procedure will be:
i. Enter the release key and press Add.
Key format: "1TC001-1-0C22E348" (each system
will have a unique key).
ii. Enter the option key and press Add.
Key format: "1N000-1-AA7A4A09" (each system will
have a unique key).
iii. If you have more than one option key, add the
remaining keys.
Maintenance
Upgrade Software
Certificate Management
Audit Certificate
User Administration
Change Password
Restart
22
Password protection Appendices
2. Upgrade the software on the codec
i. Before you can start the upgrade you must
download the software upgrade file. The file format:
"s52000tc4_0_0.pkg" (each software version has a
unique file name).
ii. Press Browse... and select the .PKG file.
iii. Press the Upgrade button to start the installation.
iv. Leave the system to allow the installation process
to complete. You can follow the progress on this
page. When the upgrade is successfully completed
a message will appear. The installation process may
take up to 30 minutes.
Administrator guide
Contact us
www.cisco.com