Draytek VigorAP 700 User Manual page 64

802.11n access point
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Chapter III: Troubleshooting
If you found the access point is working improperly or stops responding to you, don't panic!
Before you contact your dealer of purchaser for help, please read this troubleshooting first.
Some problems can be solved by yourself within a short time!
Scenario
Access point is not
responding to me when I
want to access it by web
browser
Can't get connected to
VigorAP 700
VigorAP 700 User's Guide
Solution
a. Please check the connection of power cord and network
cable of this access point. All cords and cables should be
correctly and firmly inserted to the access point.
b. If all LEDs on this access point are out, please check the
status of A/C power adapter and make sure it's correctly
powered.
c. You must use the same IP address section which access
point uses.
d. Are you using MAC or IP address filter? Try to connect
the access point by another computer and see if it works.
If not, please perform a hard reset (pressing Reset/WPS
button).
e. Set your computer to obtain an IP address automatically
(DHCP), and see if your computer can get an IP address.
f. If you have done a firmware upgrade and this happens
still, contact your dealer of purchase for help.
g. If all above solutions don't work, contact the dealer of
purchase for help.
a. If encryption is enabled, please check WEP or WPA
passphrase settings on your wireless client again.
b. Try to move closer to VigorAP 700.
c. Unplug the power plug of access point, and plug it back
again after 10 seconds.
d. If all LEDs on this access point are out, please check the
status of A/C power adapter and make sure it's correctly
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