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Problem
The machine vibrates is noisy:
Spinning starts late or the machine
does not spin:
The machine makes an unusual
noise:
No water is visible in the drum:
The machine does not dry or does
not dry properly:
If you are unable to identify or solve the problem, contact
our service centre. Before telephoning, make a note of the
model, serial number and purchase date of your machine:
the Service Centre will require this information.
24
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in because the laundry is
not evenly distributed in the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several times before the unbalance
disappears and normal spinning can resume. If, after 10 minutes, the laundry
is still not evenly distributed in the drum, the machine will not spin. In this
case, redistribute the load manually and select the spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the spinning
programme.
The machine is fitted with a type of motor which makes an unusual noise
compared with other traditional motors. This new motor ensures a softer start
and more even distribution of the laundry in the drum when spinning, as well
as increased stability of the machine.
Machines based on modern technology operate very economically using very
little water without affecting performance.
The drying time or the dryness degree has not been selected.
• Select the drying time or the dryness degree.
The water tap is not turned on E10 .
• Open the water tap.
The drain filter is clogged E20 .
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load in the drum.
The selected drying programme, time or dryness degree was not suitable for
the laundry.
• Select the suitable drying programme, time or dryness degree for the laun-
dry.
Possible cause/Solution
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