Providing Information To Users Via A Website; How Users Obtain Support For The Cisco Unified Ip Phone - Cisco 3951 Administration Manual

How Users Obtain Support for the Cisco Unified IP
Phone
OL-10969-01
Providing Information to Users Via a
Website
If you are a system administrator, you are likely the primary source of information
for Cisco Unified IP Phone users in your network or company. It is important to
provide current and thorough information to end users.
Cisco recommends that you create a web page on your internal support site that
provides end users with important information about their Cisco Unified IP
Phones.
Consider including the following types of information on this site:
How Users Obtain Support for the Cisco Unified IP Phone, page A-1
•
• How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2
How Users Access a Voice Messaging System, page A-2
•
To successfully use some of the features on the Cisco Unified IP Phone (including
speed dial and voice messaging system options), users must receive information
from you or from your network team or be able to contact you for assistance.
Make sure to provide end users with the names of people to contact for assistance
and with instructions for contacting those people.
Cisco Unified SIP Phone 3951 Administration Guide for Cisco Unified CallManager 5.1
A P P E N D I X
A
A-1