Troubleshooting
7.
This chapter provides information about troubleshooting your N150 Wireless Router Model
WGR614v11. After each problem description, instructions are provided to help you diagnose
and solve the problem. As a first step, please review the Quick Tips.
Tip:
NETGEAR provides helpful articles, documentation, and the latest
software updates at http://www.netgear.com/support.
This chapter includes the following sections:
•
Quick Tips
•
Troubleshooting Basic Functions
•
Login Problems
•
Checking the Internet Service Connection
•
Troubleshooting Your Network Using the Ping Utility
•
Problems with Date and Time
•
Problems with Wireless Adapter Connections
•
Restoring the Default Configuration and Password
Quick Tips
This section describes tips for troubleshooting some common problems:
Be sure to restart your network in this sequence.
1.
Turn off and unplug the modem.
2.
Turn off the wireless router and computers.
3.
Plug in the modem and turn it on. Wait 2 minutes.
4.
Turn on the wireless router and wait 1 minute.
5.
Turn on the computers.
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Chapter 7. Troubleshooting
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