NETGEAR CENTRIA WNDR4700 User Manual
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NETGEAR CENTRIA WNDR4700 User Manual

NETGEAR CENTRIA WNDR4700 User Manual

Centria
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Download this manual See also: Installation Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
December 2012
202-11016-02
v1.0
CENTRIA
WNDR4700/WNDR4720
User M anual

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  • Page 1 CENTRIA WNDR4700/WNDR4720 User M anual 350 East Plumeria Drive San Jose, CA 95134 December 2012 202-11016-02 v1.0...
  • Page 2 NETGEAR recommends that you use only the official NETGEAR support resources. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © All rights reserved.

  • Page 3: Table Of Contents

    Types of Logins and Access........21 Use NETGEAR genie after Installation......22 Upgrade the Firmware .
  • Page 4 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen ......39 Setup Wizard ..........39 WPS Wizard .
  • Page 5 CENTRIA WNDR4700/WNDR4720 Schedule Blocking ......... . . 87 Security Event Email Notifications .
  • Page 6 CENTRIA WNDR4700/WNDR4720 Chapter 10 Troubleshooting Quick Tips ..........129 Sequence to Restart Your Network .

  • Page 7: Chapter 1 Hardware Setup

    CENTRIA comes in two models: WNDR4720, which comes with a 2 TB hard drive, and WNDR4700, for which you provide your own hard drive. You can upgrade the hard disk drive at any time. Both models have two SuperSpeed USB 3.0 ports for adding even more storage, should you need it.

  • Page 8: Unpack Centria

    Installation guide with cabling and router setup instructions • If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Position CENTRIA The router lets you access your network from virtually anywhere within the operating range of your wireless network.

  • Page 9: Hardware Features

    CENTRIA WNDR4700/WNDR4720 Near the center of the area where your computers and other devices operate and • preferably within line of sight to your wireless devices. So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
  • Page 10 • Solid amber. CENTRIA is starting up. • Blinking amber. The firmware is upgrading, or the Reset button was pressed. • Solid green. CENTRIA is ready. • Blinking green. The firmware is corrupted. Visit www.netgear.com/support. • Off. Power is not supplied to CENTRIA. Internet •...

  • Page 11: Back Panel

    CENTRIA WNDR4700/WNDR4720 Back Panel The back panel has the connections shown in the following figure. Power connector Power On/Off LAN ports Reset (Internet) port Figure 3. CENTRIA, rear view on page 139 for information about restoring factory settings. Factory Settings...

  • Page 12: Install Centria

    CENTRIA WNDR4700/WNDR4720 Install CENTRIA To view the CENTRIA Installation video, visit http://kb.netgear.com/app/answers/detail/a_id/21753/~/centria-hard-drive-installation-video, or use the following QR code.  To install CENTRIA: Make sure that your Internet service is working before you install the router. Follow steps 1 through 5.
  • Page 13 CENTRIA WNDR4700/WNDR4720 a. Plug in and turn on your modem. (Replace the batteries if you removed them previously.) Router Modem b. With the yellow Ethernet cable that came with the router, connect your modem to the Internet port of your router.
  • Page 14 CENTRIA WNDR4700/WNDR4720 Connect a computer. Router Modem You can use an Ethernet cable (not included) or connect wirelessly. Use an Ethernet cable to connect your computer to an Ethernet port on your Router. • Or, connect wirelessly by using the preset SSID and preset WiFi password on the •...

  • Page 15: Install An Optional Internal Hard Disk Drive (Hdd)

    Review your settings to be sure that you have selected the correct options and typed everything correctly. Contact your ISP to verify that you have the correct configuration information. Read Troubleshooting. If problems persist, register your NETGEAR product and Chapter 11, contact NETGEAR technical support. Install an Optional Internal Hard Disk Drive (HDD) CENTRIA supports an optional HDD.
  • Page 16 CENTRIA WNDR4700/WNDR4720 If you are installing a 0.75-inch-thick HDD (this is uncommon), insert the tray into the router. Follow the THIS SIDE UP and the BACK OF PRODUCT signs on the tray to place it in the correct orientation. Insert the HDD.

  • Page 17: Hdd Format

    CENTRIA WNDR4700/WNDR4720 HDD Format If you install an HDD during your initial router setup, the router detects it. A preformatted HDD does not have to be reformatted. If the HDD has not yet been formatted, you are prompted to format the HDD.
  • Page 18 CENTRIA WNDR4700/WNDR4720 Grab the top and bottom of the HDD with your fingers and pull to remove it. If you removed a 0.75-inch HDD, remove the tray from the router. Place the latch back to the left (a) so that the router side door can be closed (b).

  • Page 19: Requirements For Optional Usb Devices

    CENTRIA WNDR4700/WNDR4720 Requirements for Optional USB Devices The router works with USB 3.0 (USB Super Speed), 2.0 (USB High Speed), and 1.0 and 1.1 (USB Full Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.

  • Page 20: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR genie Con ne ct ing to CE NTRI A This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.

  • Page 21: Router Setup Preparation

    CENTRIA WNDR4700/WNDR4720 Router Setup Preparation You can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

  • Page 22: Use Netgear Genie After Installation

    When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router.

  • Page 23: Dashboard (Basic Home Screen)

    Settings. You Chapter 9, Advanced need a solid understanding of networking protocols to use this tab. Help & Support. Visit the NETGEAR support site to get information, help, and product • documentation. These links work once you have an Internet connection.

  • Page 24: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.

  • Page 25: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...

  • Page 26: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings Your Internet connection and net work This chapter contains the following sections: • Basic Home Screen • Internet Setup • Attached Devices • Parental Controls • ReadySHARE Storage • Basic Wireless Settings • Guest Networks...

  • Page 27: Basic Home Screen

    You can use the Setup Wizard to detect the Internet connection and automatically set up the router. See on page 39. Setup Wizard  To view or change the basic Internet setup: From the Home screen, select Internet. The following screen displays: Scroll to view more settings NETGEAR genie Basic Settings...

  • Page 28: Internet Setup Screen Fields

    If you have problems with your connection, check to make sure that the settings in this screen match the information from your ISP. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 11, Troubleshooting.

  • Page 29: Attached Devices

    MAC Address. The unique MAC address for each device does not change. The MAC • address is typically shown on the product label. Device Name. If the device name is known, it is shown here. • You can click Refresh to update this screen. NETGEAR genie Basic Settings...

  • Page 30: Parental Controls

    Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now. Log in to manage Parental Control settings. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management Utility. NETGEAR genie Basic Settings...
  • Page 31 If you already have an OpenDNS account, leave the Yes radio button selected. • If you do not have an OpenDNS account, select the No radio button. • After you log on or create your account, the filtering level screen displays: NETGEAR genie Basic Settings...

  • Page 32: Readyshare Storage

    ReadySHARE to display the USB Storage (Basic Settings) screen: To work with storage, leave the Basic radio button selected. This screen displays the following: Network/Device Name. The default is \\readyshare. • Available Network Folders. The folders on the HDD or USB device. • NETGEAR genie Basic Settings...

  • Page 33: Basic Wireless Settings

     To view or change basic wireless settings: If you change NETGEAR recommends that you do not change your preset security settings. your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 34: Wireless Settings Screen Fields

    The b/g/n notation references the 802.11 standards of conformance for the 2.4 GHz radio frequency. Enable Wireless Isolation. If this check box is selected, wireless computers or devices that join the network can use the Internet but cannot access each other or access Ethernet devices on the network. NETGEAR genie Basic Settings...

  • Page 35: Change Wpa Security Option And Password

    The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. NETGEAR recommends that you do not change the security option or passphrase, but if you want to change these settings, this section explains how. Do not disable security.

  • Page 36: Guest Networks

    SSID. Select a security option from the list. The security options are described in Guest Network on page 37. Wireless Security Options Click Apply to save your selections. NETGEAR genie Basic Settings...

  • Page 37: Guest Network Wireless Security Options

    This section presents an overview of the security options and provides guidance on when to use which option. It is also possible to set up a guest network without wireless security. NETGEAR does not recommend this. WPA Encryption WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies...

  • Page 38: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie Advanced Home Sp eci f yi ng custom set ti ngs This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup •...

  • Page 39: Netgear Genie Advanced Home Screen

    CENTRIA WNDR4700/WNDR4720 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie Advanced Home screen is shown in the following figure:...

  • Page 40: Wps Wizard

    WPS button on the side of the router. Within 2 minutes, go to the wireless client and press its WPS button to join the network without entering a password. To use the PIN method, select the PIN Number radio button, enter the client security • PIN, and click Next. NETGEAR genie Advanced Home...

  • Page 41: Setup Menu

    42. • WAN Setup LAN Setup. Local area network (LAN) setup. See on page 45. • LAN Setup QoS Setup. Quality of Service (QoS) setup. See • Quality of Service (QoS) Setup page 48. NETGEAR genie Advanced Home...

  • Page 42: Wan Setup

    ISP connection. See Change the on page 44. MTU Size NAT Filtering. Network Address Translation (NAT) determines how the router processes • inbound traffic. Secured NAT provides a secured firewall to protect the computers on the NETGEAR genie Advanced Home...

  • Page 43: Default Dmz Server

    This computer is called the default DMZ server.  To set up a default DMZ server: On the WAN Setup screen, select the Default DMZ Server check box. Type the IP address. Click Apply. NETGEAR genie Advanced Home...

  • Page 44: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU...

  • Page 45: Lan Setup

    To change the LAN settings: If you change the LAN IP address of the router, you are Note: disconnected. To use the router menus, you must use a browser to connect to the new IP address and log in again. NETGEAR genie Advanced Home...

  • Page 46: Lan Setup Screen Settings

    RIP-1 is universally supported. It is adequate for most networks, unless you have an unusual network setup. RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. NETGEAR genie Advanced Home...

  • Page 47: Use The Router As A Dhcp Server

    Apply. Otherwise, leave this check box selected. If this service is not enabled and no other DHCP server is available on your network, set your computers’ IP addresses manually so that they can access the router. NETGEAR genie Advanced Home...

  • Page 48: Address Reservation

    QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The CENTRIA can provide QoS prioritization over the wireless link and on the Internet connection.  To configure QoS: Select Advanced > Setup > QoS Setup to display the following screen: NETGEAR genie Advanced Home...

  • Page 49: Enable Wmm Qos For Wireless Multimedia Applications

    To create a QoS policy for applications and online games: In the QoS Setup screen, select the Turn Internet Access QoS On check box. Click the Setup QoS Rule button to see the QoS Priority Rule list. NETGEAR genie Advanced Home...
  • Page 50 From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low, Normal, High, and Highest. Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. In the QoS Setup screen, click Apply. NETGEAR genie Advanced Home...
  • Page 51 Click Delete to remove the QoS policy. • Click Edit to edit the QoS policy. Follow the instructions in the preceding sections to • change the policy settings. Click Apply in the QoS Setup screen to save your changes. NETGEAR genie Advanced Home...

  • Page 52: Chapter 5 Storage

    • ReadySHARE Cloud • Back Up Your Computers • Replace the Internal Hard Disk Drive • Format the HDD For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE Printer. For more information about ReadySHARE features, see www.netgear.com/readyshare.

  • Page 53: Readyshare Access

    CENTRIA WNDR4700/WNDR4720 ReadySHARE Access ReadySHARE lets you access and share the HDD inside the router or a USB drive connected the router USB port. (If your USB device has special drivers, it is not compatible.) When you connect the USB device, it might take up to 2 minutes before it is ready for sharing.

  • Page 54: File-Sharing Scenarios

    CENTRIA WNDR4700/WNDR4720 Click Add. In the User Name field, type a name. Type the password in the Password field and in the Re-enter Password field to confirm it. Click the Add button when finished. File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes.
  • Page 55 CENTRIA WNDR4700/WNDR4720 Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN). This family does not have a print server.

  • Page 56: Storage Basic Settings

    The ReadySHARE print feature allows you to share a printer that you connect to the USB port on your router. To use the ReadySHARE print feature on a Windows computer, you need to use the NETGEAR USB Control Center utility. For information about this feature, see Chapter 6, ReadySHARE Printer.

  • Page 57: Add Or Edit A Network Folder

    CENTRIA WNDR4700/WNDR4720 Add or Edit a Network Folder You can access this feature by selecting Basic > ReadySHARE, and clicking Edit, or selecting Advanced > USB Storage > Advanced Settings. Specify the changes that you want to make: To add a folder, click Create Network Folder.

  • Page 58: Storage Advanced Settings

    CENTRIA WNDR4700/WNDR4720 Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device.  To go to storage advances settings: On the USB Settings screen, click the Edit button to display the following screen: You can use this screen to specify access to the USB storage device.

  • Page 59: Safely Remove A Usb Or Internal Hard Drive

    CENTRIA WNDR4700/WNDR4720 Available Network Folders You might need to scroll down to view this section of the screen: Share Name. If only one device is connected, the default share name is USB_Storage. • You can click the name shown, or you can type it in the address field of your web browser.

  • Page 60: Media Server

    By default, the router is set up to act as a ReadyDLNA media server. This setting lets you view movies and photos on DLNA/UPnP AV–compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live. To view these settings, select Advanced > USB Storage > Media Server to display the...

  • Page 61: Connect To The Usb Drive From A Remote Computer

    CENTRIA WNDR4700/WNDR4720 Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices. To add an approved USB device, select it from the Available USB Devices list, and then click Add.

  • Page 62: Readyshare Cloud

    CENTRIA WNDR4700/WNDR4720 ReadySHARE Cloud ReadySHARE Cloud gives you remote access over the Internet to a USB storage device that is connected to your router’s USB port. To enable ReadySHARE Cloud, log in to the router and select ReadySHARE. Follow the instructions to register your router with the ReadySHARE Cloud server.

  • Page 63: Back Up Your Computers

    ReadySHARE Vault on each PC. Figure 6. Install CENTRIA, then back up your Windows computers and Macs. CAUTION: NETGEAR assumes no responsibility for lost data and does not offer data recovery services if a drive fails. ReadySHARE Vault Windows Backup ReadySHARE Vault lets you back up files from your Windows PC onto the internal hard disk in the router or to a USB device attached to the router USB port.
  • Page 64 CENTRIA WNDR4700/WNDR4720  To back up a Windows PC on to an HDD in the router: The first time you back up your PC, the backup could take a while to complete. During the backup you can continue to use your computer.

  • Page 65: Time Machine Hdd Backup

    To back up a Mac onto an HDD in the router: From your Mac Desktop, open Macintosh HD or Finder. Select WNDR4700 from the SHARED list in the left menu. Click the Connect As button. In the pop-up window, select Registered User, and enter admin as the user name and password as the password.

  • Page 66: Time Machine Usb Drive Backup

    CENTRIA WNDR4700/WNDR4720 Enter the password (password), and the backup begins. Time Machine USB Drive Backup If you are already using Time Machine software with your USB hard drive, you can skip this section.  To set up a USB drive for Time Machine: Physically connect the USB hard drive to your Mac.
  • Page 67 CENTRIA WNDR4700/WNDR4720 Open the Disk Utility and format your drive, as shown here. The router supports GUID and MBR partitions only. To see how to change the partition scheme, see on page 70. Change the Partition Scheme You can now use Time Machine wirelessly by connecting the USB hard drive to your router.
  • Page 68 Enter the password (password), and the backup begins. Before You Back up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you do the following to ensure a successful operation: Upgrade the operating system of the Mac machine.
  • Page 69 CENTRIA WNDR4700/WNDR4720 c. On the Energy Saver screen, select Wake for Ethernet network access. d. Click the Back arrow to exit this screen. Your changes are saved. Modify your Security settings. a. From the Apple menu, select System Preferences. b. From the View menu, select Security.

  • Page 70: Back Up An Sd Card Onto The Internal Hdd

    CENTRIA WNDR4700/WNDR4720 Change the Partition Scheme To run with the router, the partition scheme on your Mac has to be set to either GUID or MBR.  To make sure the partition scheme is set to one of these supported schemes: Open the Disk Utility and select your USB drive.

  • Page 71: Replace The Internal Hard Disk Drive

    CENTRIA WNDR4700/WNDR4720 All the data on SD card is backed up in a folder on the internal HDD root directory. The folder name is Card_1_Backup_<time stamp>, where time stamp is the time of the backup. When the backup is done, the HDD LED stops blinking. You can go to the root directory of the internal HDD to check the data.
  • Page 72 CENTRIA WNDR4700/WNDR4720 Use the Power On/Off button to turn off the router. Open the router side door and release the internal latch as shown. Grab the top and bottom of the HDD with your fingers and pull to remove it.

  • Page 73: Format The Hdd

    CENTRIA WNDR4700/WNDR4720 Insert the HDD. The connector is up. Close the latch to secure the HDD in place. Close the side door of the router. If the latch is not in the correct position or the HDD is inserted in the wrong direction, then the side door to the router cannot be closed.
  • Page 74 CENTRIA WNDR4700/WNDR4720  To format the HDD: Select Advanced > Storage > Advanced Settings. Click the Format Internal Disk button. Storage...

  • Page 75: Chapter 6 Readyshare Printer

    ReadySHARE Printer is compatible with Macs and Windows PCs. It lets you connect a USB printer to the router’s USB port, and access it wirelessly. This chapter contains the following sections: • ReadySHARE Printer • USB Control Center Utility For more information about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 76: Readyshare Printer

    On each computer that shares the printer, download the NETGEAR USB Control Center utility. The NETGEAR USB utility has a Mac version and a Windows version, which you can access in two different ways: From the ReadySHARE Printer area of the page you reach through this URL: •...
  • Page 77 CENTRIA WNDR4700/WNDR4720 Follow the instructions to install the NETGEAR USB Control Center utility. After you have installed the utility, select the language. ReadySHARE Printer...
  • Page 78 CENTRIA WNDR4700/WNDR4720 The first time you access the utility, you are asked to select the printer and click the Connect button. Once the connection is established, the status changes to Manually connected by xxx. You can click the Disconnect button at any time to release the connection. The status then changes to Available.
  • Page 79 CENTRIA WNDR4700/WNDR4720 You can set the value for the default time-out time from Tools > Configuration. • The USB Control Center utility must be running for the computer to be able to print to • the USB printer attached to the router. If you exit the utility, printing does not work.

  • Page 80: Usb Control Center Utility

    CENTRIA WNDR4700/WNDR4720 USB Control Center Utility The USB Control Center utility allows you to control a shared USB device from your computer that is connected to the USB port on your router. The utility allows you to control a printer and a scanner.

  • Page 81: Control Center Configuration

    CENTRIA WNDR4700/WNDR4720 Control Center Configuration Select Tools > Configuration to display the following screen: Automatically execute when logging on Windows. Enable this utility to start automatically when you are logged in to Windows. Timeout. Specify the time-out value for holding the USB resource when it is not in use.

  • Page 82: Scan With A Multifunction Printer

    CENTRIA WNDR4700/WNDR4720 Once the printer shows Available status, it is no longer grayed out in a Paused state in the Windows Printers window. This USB printer is ready. The utility does not need to hold the connection of this USB printer.

  • Page 83: Chapter 7 Security

    Security Keepi ng unwanted c ontent out of your net work This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: •...

  • Page 84: Keyword Blocking Of Http Traffic

    CENTRIA WNDR4700/WNDR4720 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites to display the following screen: Select one of the keyword blocking options: Per Schedule.

  • Page 85: Block Services (Port Filtering)

    CENTRIA WNDR4700/WNDR4720 Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
  • Page 86 CENTRIA WNDR4700/WNDR4720 Click Add to add a service. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 87: Schedule Blocking

    CENTRIA WNDR4700/WNDR4720 Schedule Blocking You can specify the days and time that you want to block Internet access.  To schedule blocking: Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services.

  • Page 88: Security Event Email Notifications

    CENTRIA WNDR4700/WNDR4720 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the Email screen, and specify which alerts you want to receive and how often.  To set up email notifications: Select Advanced > Security > Email to display the following screen: To receive email logs and alerts from the router, select the Turn Email Notification On check box.

  • Page 89: Chapter 8 Administration

    Administration M a nagi ng you r net work This chapter describes the router settings for administering and maintaining your router and home network. See on page 118 for information about upgrading or Remote Management checking the status of your router over the Internet. For information about monitoring Internet traffic, see on page 126.

  • Page 90: Upgrade The Firmware

    CENTRIA WNDR4700/WNDR4720 Upgrade the Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.

  • Page 91: View Router Status

    CENTRIA WNDR4700/WNDR4720 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.

  • Page 92: Internet Port (Wan) Setup

    IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
  • Page 93 CENTRIA WNDR4700/WNDR4720 To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 8. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.

  • Page 94: Wireless Settings (2.4 Ghz And 5 Ghz)

    CENTRIA WNDR4700/WNDR4720 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) that the router uses. The default name for 5 GHz ends in -5G to distinguish it from the 2.4 GHz network.

  • Page 95: View Logs Of Web Access Or Attempted Web Access

    CENTRIA WNDR4700/WNDR4720 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.

  • Page 96: Manage The Configuration File

    CENTRIA WNDR4700/WNDR4720 Manage the Configuration File The configuration settings of the CENTRIA are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

  • Page 97: Erase

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then if you forget the password, you will have an easy way to recover it.
  • Page 98 CENTRIA WNDR4700/WNDR4720 Click Apply to save your changes. When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. You can then enter the saved answers to the security questions to recover the password.

  • Page 99: Chapter 9 Advanced Settings

    Advanced Settings Custom ize you r net work This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...

  • Page 100: Advanced Wireless Settings

    CENTRIA WNDR4700/WNDR4720 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box.

  • Page 101: Restrict Wireless Access By Mac Address

    CENTRIA WNDR4700/WNDR4720 Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.

  • Page 102: Wireless Ap

    CENTRIA WNDR4700/WNDR4720 Wireless AP The CENTRIA can be configured as a wireless AP. This mode lets you add a second router to your network. To use the wireless AP feature, you need two routers: one set up as a router and the other set up as a wireless AP.

  • Page 103: Wireless Repeating Function (Wds)

    CENTRIA WNDR4700/WNDR4720 Wireless Repeating Function (WDS) You can set the CENTRIA up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.
  • Page 104 CENTRIA WNDR4700/WNDR4720 The router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected.

  • Page 105: Set Up The Base Station

    CENTRIA WNDR4700/WNDR4720 Repeater IP Address. If your router is the repeater, enter the IP address of the other access point. Disable Wireless Client Association. If your router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed.

  • Page 106: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the WNDR4700/WNDR4720 base station with a Note: non-NETGEAR router as the repeater, you might need to change additional configuration settings.

  • Page 107: Port Forwarding And Triggering

    CENTRIA WNDR4700/WNDR4720 Fill in the Repeater IP Address field. This IP address must be in the same subnet as the base station, but different from the LAN IP address of the base station. Click Apply to save your changes. Verify connectivity across the LANs.

  • Page 108: Port Triggering To Open Incoming Ports

    CENTRIA WNDR4700/WNDR4720 the web page request message to www.example.com, your router stores the original information and then modifies the source information in the request message, performing Network Address Translation (NAT): The source address is replaced with your router’s public IP address. This is necessary •...
  • Page 109 CENTRIA WNDR4700/WNDR4720 router, you can tell the router to open additional incoming ports when a particular outgoing port originates a session. An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify”...

  • Page 110: Port Forwarding To Permit External Host Communications

    CENTRIA WNDR4700/WNDR4720 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic.

  • Page 111: How Port Forwarding Differs From Port Triggering

    CENTRIA WNDR4700/WNDR4720 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: Port triggering can be used by any computer on your network, although only one • computer can use it at a time.

  • Page 112: Add A Custom Service

    CENTRIA WNDR4700/WNDR4720 Port Forwarding is selected as the service type. From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see on page 112.

  • Page 113: Edit Or Delete A Port Forwarding Entry

    CENTRIA WNDR4700/WNDR4720 In the Internal IP Address field, enter the IP address of your local computer that will provide this service. Click Apply. The service appears in the list in the Port Forwarding/Port Triggering screen. Edit or Delete a Port Forwarding Entry ...
  • Page 114 CENTRIA WNDR4700/WNDR4720 If you use applications such as multiplayer gaming, peer-to-peer Note: connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP) according to the instructions on page 119.

  • Page 115: Dynamic Dns

    CENTRIA WNDR4700/WNDR4720 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer.

  • Page 116: Static Routes

    CENTRIA WNDR4700/WNDR4720 On the Advanced tab, select Advanced Setup > Dynamic DNS to display the following screen:  To set up Dynamic DNS: Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list.
  • Page 117 CENTRIA WNDR4700/WNDR4720 forwards your request to the company where you are employed, and the request is likely to be denied by the company’s firewall. In this case you have to define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100.

  • Page 118: Remote Management

    CENTRIA WNDR4700/WNDR4720 Remote Management The remote management feature lets you upgrade or check the status of your CENTRIA over the Internet.  To set up remote management: Select Advanced > Advanced Setup > Remote Management. Note: Be sure to change the router’s default login password to a secure password.

  • Page 119: Usb Settings

    CENTRIA WNDR4700/WNDR4720 USB Settings For added security, the router can be set up to share only approved USB devices. See on page 60 for the procedure. Specify Approved USB Devices Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.

  • Page 120: Ipv6

    CENTRIA WNDR4700/WNDR4720 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

  • Page 121: Auto Detect Fields

    CENTRIA WNDR4700/WNDR4720 Auto Detect Fields In the IPv6 screen, when you select Auto Detect from the drop-down list, the following screen displays. The Connection Type field indicates the connection type detected. The following fields are also included in this screen: IPv6 LAN Setup Router's IPv6 Address on WAN.

  • Page 122: Auto Config

    CENTRIA WNDR4700/WNDR4720 router blocks this packet. This function has two modes. The default is Secured mode, which checks both TCP and UDP packets. For Open mode, the checking is applied only to the UDP connection. Auto Config In the IPv6 screen, when you select Auto Config from the drop-down list, the following screen displays.

  • Page 123: 6To4 Tunnel

    CENTRIA WNDR4700/WNDR4720 6to4 Tunnel In the IPv6 screen, when you select 6to4 Tunnel from the drop-down list, the following screen displays. The following fields are included in this screen: Remote 6to4 Relay Router. The remote relay router to which your router creates the 6to4 tunnel.

  • Page 124: Fixed

    CENTRIA WNDR4700/WNDR4720 Fixed In the IPv6 screen, when you select Fixed from the drop-down list, the following screen displays. The following fields are included in this screen: IPv6 Fixed WAN Setup IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router's WAN interface.

  • Page 125: Dhcp

    CENTRIA WNDR4700/WNDR4720 DHCP In the IPv6 screen, when you select DHCP from the drop-down list, the following screen displays. The following fields are included in this screen: User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.

  • Page 126: Pppoe

    CENTRIA WNDR4700/WNDR4720 PPPoE In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays. The following fields are included in this screen: Login. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would put JerAB in this field.
  • Page 127 CENTRIA WNDR4700/WNDR4720  To monitor Internet traffic: Click Advanced > Advanced Setup > Traffic Meter to display the following screen. Scroll to view more settings To enable the traffic meter, select the Enable Traffic Meter check box. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button.

  • Page 128: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at for product and contact information. http://support.netgear.com This chapter contains the following sections: •...

  • Page 129: Quick Tips

    CENTRIA WNDR4700/WNDR4720 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers. Plug in the modem and turn it on. Wait 2 minutes.

  • Page 130: Network Settings

    Make sure that the power cord is securely connected to your router and that the power • adapter is securely connected to a functioning power outlet. Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this • product.

  • Page 131: Hdd Led Is Red Or Red And Green

    CENTRIA WNDR4700/WNDR4720 If the error persists, you might have a hardware problem and should contact technical support at www.netgear.com/support. HDD LED Is Red or Red and Green If the HDD LED is solid green plus red, the internal hard disk drive (HDD) is 85% full.

  • Page 132: Cannot Log In To Centria

    Make sure that Caps Lock is off when you enter this information. If you are attempting to set up your NETGEAR router as a replacement for an ADSL • gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
  • Page 133 CENTRIA WNDR4700/WNDR4720 If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in on page 129. Sequence to Restart Your Network...

  • Page 134: Troubleshoot Pppoe

    CENTRIA WNDR4700/WNDR4720 Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection.  To troubleshoot a PPPoE connection: Log in to the router. Select Administration > Router Status. Click Connection Status. If all of the steps indicate OK, then your PPPoE connection is up and working.

  • Page 135: Changes Not Saved

    CENTRIA WNDR4700/WNDR4720 Changes Not Saved If the router does not save the changes you make in the router interface, check the following: When entering configuration settings, always click the Apply button before moving to • another screen or tab, or your changes are lost.

  • Page 136: Restore The Factory Settings And Password

    CENTRIA WNDR4700/WNDR4720 Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways: Use the Erase function of the router (see on page 97).

  • Page 137: Test The Path From Your Computer To A Remote Device

    CENTRIA WNDR4700/WNDR4720 Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are on for the switch ports that are connected to your computer and router.

  • Page 138: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the CENTRIA WNDR4700/WNDR4720. This appendix includes the following sections: • Factory Settings • Technical Specifications...

  • Page 139: Factory Settings

    CENTRIA WNDR4700/WNDR4720 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table.

  • Page 140: Technical Specifications

    *. Maximum Wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Technical Specifications Table 5. WNDR4700/WNDR4720 Router specifications Feature Description Data and routing protocols...
  • Page 141 CENTRIA WNDR4700/WNDR4720 Table 5. WNDR4700/WNDR4720 Router specifications (Continued) Feature Description 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table.

  • Page 142: Appendix B Notification Of Compliance

    European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/ EDOC in Languages of the European Community...
  • Page 143 CENTRIA WNDR4700/WNDR4720 Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ...

  • Page 144: Fcc Declaration Of Conformity

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the CENTRIA WNDR4700/WNDR4720 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to...

  • Page 145: Radiation Exposure Statement

    22cm between the radiator & your body. Canadian Department of Communications Radio Interference Regulations This digital apparatus (CENTRIA WNDR4700/WNDR4720) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 146 CENTRIA WNDR4700/WNDR4720 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters) Microwave ovens 30 feet / 9 meters...

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