Troubleshooting With The Leds; Power Led Is Off Or Blinking; Power Led Stays Amber; Leds Never Turn Off - NETGEAR WNR3500Lv2 User Manual

Troubleshooting with the LEDs

After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power LED
2.
Verify that the Power LED turns amber within a few seconds, indicating that the self-test is
running.
3.
After approximately 30 seconds, verify that:
•
The Power LED is solid green.
•
The Internet LED is on.
•
A numbered Ethernet port LED is on for any local port that is connected to a
computer. This indicates that a link has been established to the connected device.
The LEDs on the front panel of the router can be used for troubleshooting.

Power LED Is Off or Blinking

•
Make sure that the power cord is securely connected to your router and that the power
adapter is securely connected to a functioning power outlet.
•
Check that you are using the 12V DC, 1.5A power adapter that NETGEAR supplied for
this product.
•
If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
can happen if a firmware upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, you have a hardware problem. For recovery instructions, or
help with a hardware problem, contact technical support at

Power LED Stays Amber

When the router is turned on, the Power LED turns amber for about 20 seconds and then
turns green. If the LED does not turn green, the router has a problem.
If the Power LED is still amber 1 minute after you turn on power to the router:
1.
Turn the power off and back on to see if the router recovers.
2. Press and hold the Restore Factory Settings button to return the router to its factory
setting, as explained in
If the error persists, you might have a hardware problem and should contact technical
support at
www.netgear.com/support.

LEDs Never Turn Off

When the router is turned on, the LEDs turns on for about 10 seconds and then turn off. If all
the LEDs stay on, there is a fault within the router.
If all LEDs are still on 1 minute after power-up:
N300 Wireless Gigabit Router WNR3500Lv2
Troubleshoot Your Network Using the Ping Utility
Troubleshooting
95
is on.
www.netgear.com/support.
on page 100.