Wireless Connectivity; Wireless Signal Strength; Troubleshoot Your Network Using The Ping Utility; Test The Lan Path To Your Router - NETGEAR WNR3500Lv2 User Manual

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem.
•
Does the wireless device or computer that you are using find your wireless network?
If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can
press the Wireless button on the side of the router to turn the router's wireless radio back
on.
If you disabled the router's SSID broadcast, then your wireless network is hidden and
does not show up in your wireless client's scanning list. (By default, SSID broadcast is
enabled.)
•
Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
•
If you want to view the wireless settings for the router, use an Ethernet cable to connect a
computer to a LAN port on the router. Then log in to the router and select Basic >
Wireless Settings see
Note: Be sure to click Apply if you make changes.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet away, and see whether the signal strength improves.
•
Is your wireless signal blocked by objects between the router and your computer?

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can easily
troubleshooting a network by using the ping utility in your computer or workstation.

Test the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a running Windows PC:

1. From the Windows toolbar, click Start, and then select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
N300 Wireless Gigabit Router WNR3500Lv2
(Basic Wireless Settings
Troubleshooting
100
on page 26).